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“Complexity is Profitable” in U.S. Healthcare – How to Save a Quarter-Trillion Dollars

Health Populi

health care employment since 2001, today accounting for twice as many staff as physicians and nurses. Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center.

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As Medical Cost Trend Remains Flat, Patients Face Growing Health Consumer Financial Stress

Health Populi

” That was written in the 2001-2010 period of healthcare spending, so an old story giving me feelings of déjà vu. In 2007, the year I launched Health Populi , the inaugural post focused on just this issue; the post was titled, “Health care is the #1 line item in our national economy…and taking more out of your pocket.”

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