Health Populi

OCTOBER 22, 2021

health care employment since 2001, today accounting for twice as many staff as physicians and nurses. Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center.

Patient Experience 436

Patient Experience Interoperability Nursing Connected Health 436

Health Populi

DECEMBER 9, 2019

Digital immigrants, first coined by Marc Prensky in 2001. In my introduction to the survey, I wrote about “digital immigrants,” the other end of the continuum from “digital natives” — young people who were born over the past fifteen years into the digital era of personal computers, mobile phones and mobile-first.

Medicare 156

Medicare Digital Health Patient Experience Connected Health 156

Health Populi

JUNE 13, 2018

” That was written in the 2001-2010 period of healthcare spending, so an old story giving me feelings of déjà vu. In 2007, the year I launched Health Populi , the inaugural post focused on just this issue; the post was titled, “Health care is the #1 line item in our national economy…and taking more out of your pocket.”

Medicare 159

Medicare Telehealth Nursing Pharmaceuticals 159

Health Populi

AUGUST 9, 2018

since 2001, compared with a 5.3% That is, if those patients-as-health-consumers can vote with their feet and pocketbook. As the patient is increasingly the payor, the financial experience is embedded into the patient experience, too. wage and salary cost increase.

Medical Billing 168

Medical Billing Patient Experience Health Policy 168

Health Populi

SEPTEMBER 17, 2023

This stat for the pharma industry was the lowest Gallup ever recorded for the sector since 2001. consumers’ positive views for healthcare, pharma and retail have significantly fallen in just one year, the latest annual Gallup poll of industry rankings in America found as of August 2023.

Pharmaceuticals 170

Pharmaceuticals Medicare Patient Experience 170