Meeting Patient Experience RCM Survey 
Healthcare IT Today
OCTOBER 23, 2023
The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. More and more, healthcare leaders are looking to revenue cycle to be part of the solution.
Lloyd Price
SEPTEMBER 17, 2023
In a survey of 201 US healthcare provider executives conducted in June 2023, 56% of the respondents cited software and technology as one of their top three strategic priorities, compared with 34% in 2022. Providers are investing in RCM software to improve their efficiency and accuracy, and to reduce costs.
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Healthcare IT Today
JULY 10, 2022
At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage.
Healthcare IT Today
JULY 20, 2022
Even during COVID-19, when consumers leaned into digital payment options, just 23% pay their bill via a patient portal, a recent survey found. As consumer expectations for the digital payment experience continue to evolve, a tightly integrated process could soon become a competitive differentiator for healthcare organizations.
Health Populi
FEBRUARY 9, 2019
As I approach my 20-somethingth HIMSS, having been a member of the organization for most of my professional life, I’ll be focusing on the mainstreaming health IT Zeitgeist as I meet with innovators and experts this week in Orlando. Acxiom will host a lunch-and-learn on “Using Data to Overcome the Barriers to Patient-Driven Experience.”
Healthcare IT Today
JANUARY 19, 2024
The organizations investing in these resources will be rewarded with a competitive advantage as they will be able to respond at the speed of change – meeting customer needs in the moment. A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year.
Healthcare IT Today
SEPTEMBER 25, 2023
The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.
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