Design, Empathy and Ethics Come to Healthcare: HXD
Health Populi
JUNE 26, 2018
Amy wrote an important column in MM&M magazine called “ the Rise of the Health-Tech Ethicist ,” which I highly recommend you read. Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.
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