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Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found.

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Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Healthcare IT Today

A survey from the Health Management Academy and Outbound AI reported that almost half (48%) of health systems are using AI technology for workforce management , and 85% expect to see a moderate to significant increase in the use of such tools in the next one to three years. Healthcare is one of six industries featured at the event.

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Patient Experience with Revenue Cycle Management

Healthcare IT Today

So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? However, that leaves out one huge piece of RCM. So let’s take a moment and focus on the patient’s experience with RCM.

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Healthcare AI and Automation: Good or Bad?

Healthcare IT Today

The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow). However, they face near-term challenges in how to operationalize this change. Automation is making a big difference in revenue cycle management (RCM).

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Healthcare Workforce – 2024 Health IT Predictions

Healthcare IT Today

A whopping 100% of respondents in Experian Health’s latest survey said staffing shortages impacted their organizations and 70% of those who said payer reimbursements are the most impacted by the staff shortages say it led to higher denial rates. This frees up staff to focus on more complex and strategic aspects of RCM.

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