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Consumers’ Health Concerns Grow in the Pandemic Across All Categories – And More Trust Virtual Care

Health Populi

While the “in-person” visit to a doctor or medical professional continues to rank first as consumers’ most-trusted information source, the virtual doc or clinician rose in trust during the COVID-19 pandemic, according to Euromonitor’s latest read on Consumer Health: Changes in Consumer Behaviour during COVID-19.

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A Breakthrough, Sobering Report on Teens and Young Adults, Digital Health and Social Media Use: Implications for Mental Health

Health Populi

The study is based on a survey of over 1,300 U.S. As I write up my read on the survey results, I will use the acronym “TYAs” alternating with the phrase “young adults,” to refer to the cohort of 14-22 year old’s surveyed in this study. Two-thirds have used a mobile app related to health.

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For Health Consumers, Trust, Privacy, & Good Experience Must Be Baked Into Digital Health Care

Health Populi

In Accenture’s words, “COVID-19 forced a surge” in virtual health care following a stalling of consumers’ adoption of digital health in late 2019: by December 2019, 35% of consumers had been using mobile health apps on phones and tablets, down from 48% in 2018; and 18% of consumers int he U.S.

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Health Privacy and Our Ambivalent Tech-Embrace – Lessons for Digital Health Innovators

Health Populi

At the same time, 2 in 3 people were also concerned aobut the privacy of their health information on apps. And there’s the ambivalence of “concerned embrace” of digital health. The phrase “concerned embrace” was coined in a 2017 Deloitte consumer study on mobile technology trends.

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The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.