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Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Secure US to Secure ME calls out the risk of cybersecurity across healthcare organizations’ entire ecosystem of inter-connected payers, providers, technology vendors and, to be sure, patients whose data are a personal precious asset at increasing risk of hacking.

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Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

Since the healthcare system is complex for consumers to navigate, Providence Health designed their digital tool to provide answers and guidance to help the patient find the right care and make the best care decisions. Urgent Care, Retail Clinic, Virtual/Telehealth) or what symptoms trigger an immediate visit. Emergency Room.

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Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

Since the healthcare system is complex for consumers to navigate, Providence Health designed their digital tool to provide answers and guidance to help the patient find the right care and make the best care decisions. Urgent Care, Retail Clinic, Virtual/Telehealth) or what symptoms trigger an immediate visit. Emergency Room.

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Dartmouth- Hitchcock’s ImagineCare Platform Leverages Wearables, Connected Health & Analytics for Personalized Patient Care

Consumer eHealth Engagement

Dartmouth-Hitchcock (D-H), an innovative New England healthcare system with 1,000+ providers is committed to creating a “sustainable health system”, which proactively engages patients through new care models to achieve the triple aim. In the background, ImagineCare collects information from the patient (i.e.

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Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience. Virtual Assistants in Healthcare.

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Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

ClickWell clinicians and coaches support healthy patients and the ‘rising risk’ (e.g. With this highly educated, tech savvy patient population, there is a tremendous opportunity to leverage mobile tools to enhance the patient experience. “The average age of a ClickWell patient is 36 years old.