Consumers’ Growing Use of Portals and Apps: People Embracing Their Patient Journeys
Health Populi
OCTOBER 26, 2023
Note that peoples’ use of apps to access their online records grew over the two years, as well, with one-half of consumers using an app to access their EHR — a shift from 60% using only the web for medical record access in 2020 down to just under 50% in 2022.
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