article thumbnail

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

“We are digging into the questions that our customers ask so that we can improve our knowledge base. With ongoing patient feedback, Providence Health has identified and has been addressing several areas to improve the patient experience.

article thumbnail

A Nutrition Label for Health IT

Health Populi

Even though the label appears to be a strict template, it was designed to be flexible to allow regulators to adapt to evolving nutrition knowledge based on a growing scientific evidence base. Here’s another facet of this history that resonates with health data rights and equity. You can then own your self-care.

Health IT 170