Health Populi

APRIL 1, 2024

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

Medical Billing 203

Medical Billing Patient Experience Connected Health 203

Health Populi

FEBRUARY 4, 2024

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

Primary Care 212

Primary Care Medicare Medical Billing Public Health 212

Health Populi

JUNE 26, 2018

Design-thinking has come to health/care, finally, and Amy Cueva has been beating this drum for a very long time. I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service.

Medical Billing 189

Medical Billing Public Health Patient Experience Connected Health 189

Society for Participatory Medicine

DECEMBER 26, 2018

Editor’s note: this guest post by SPM member Gail Phillips shares the odyssey that led her through numerous related disciplines, eventually discovering our society and our conference last October. The theme of the conference Democratizing Healthcare! I was always concerned and in-tune with the patient experience.

Medical Billing 57

Medical Billing Patient Experience Connected Health Nursing 57