How One Hospital System Baked Love Into Their Health App
Health Populi
MARCH 4, 2018
Hospitals are falling short of consumers’ experience-expectations, Kaufman Hall explained in their 2017 State of Consumerism in Healthcare Report with the apt sub-title, “Slow Progress in Fast Times.”. Most consumers deem healthcare providers to be good data stewards , researchers from frog, the designer consultancy, found.
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