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Consumer Trust, Privacy and Healthcare – Considering #HIMSS18 in the Stark Light of Facebook and Cambridge Analytica

Health Populi

We who work in healthcare must pose the questions: going forward, how trusting will patients, consumers and caregivers be sharing their personal health information (PHI)? Health information breaches are more highly valued by cyber-attackers as they are worth more than, say, consumers’ bank account or credit card identities.

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Trust In Data Stewardship Is Healthcare Providers’ To Lose

Health Populi

Trust is a precursor to health engagement, I learned way back in 2008 when I collaborated with Edelman on the first Health Engagement Barometer in 2008. This chart illustrated data from that survey, showing that trust, authenticity and satisfaction were the top three drivers among consumers looking to engage for health.

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Listen Up, Healthcare: Hear The Patient’s Voice!

Health Populi

One patient could talk with another over their proverbial neighborhood fence, a concerned parent at the PTA meeting with others dealing with a children’s health issue, or a recovering alcoholic testifying in person at an AA session. Fifty-five percent of patient influencers said that privacy concerns have not changed their use of Facebook.

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The Promise of Digital Health and the Privacy Perils – HealthConsuming Explains, Part 4

Health Populi

For CHCF that year, I wrote Here’s Looking at You: How Personal Health Information is Being Tracked and Used , I took cues from a 60 Minutes ‘ profile of third-party data brokers and Latanya Sweeney’s groundbreaking research at the Harvard Privacy Lab. mobile consumers.

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Data Privacy and Healthcare Access: Top Issues Shaping Consumers’ Societal ROI

Health Populi

The Index is based on a survey of 25,800 U.S. “If Congress ever repeals the Affordable Care Act, insurers could use the fitness data they’re collecting today to deny you coverage based on a medical condition that your tracker picks up,” Boyd warns in NPR’s Shots blog.