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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

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Patients, Health Consumers, People, Citizens: Who Are We In America?

Health Populi

“Patients as Consumers” is the theme of the Health Affairs issue for March 2019. Now consider what happens when consumers (the noun chosen by the authors of the second paper I’m adding to the mix) access data, information and tools for self-management in health care.