How Essen Health Care used an AI virtual care assistant to make thousands of patient calls in just days
Healthcare IT News - Telehealth
NOVEMBER 30, 2021
Eleanor conducts calls in both English and Spanish and provides care coordinators with a HIPAA-compliant transcript after each call. In August 2021, Essen Health Care started going through its entire Health Home membership and selected 4,000 members who needed to be reached that month. All of this will be applied to healthcare."
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