2018 Healthcare Innovation Patient Experience Telehealth 
Healthcare IT News - Telehealth
MARCH 21, 2019
by November 01, 2018. Artificial intelligence and machine learning are set to transform healthcare. From front line care delivery, including triage, clinical decision support and patient experience to back-office operations, such as billing and revenue cycle, algorithms and emerging technologies are already proving their value.
Consumer eHealth Engagement
SEPTEMBER 27, 2019
During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.
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