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'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge

Healthcare IT News - Telehealth

It's no secret, at this point, that telehealth rates exploded in response to the COVID-19 crisis. But a KLAS report published this week found that, while some telehealth technology vendors rose to the occasion, others have struggled to deliver. " "Almost 30% of Zoom’s and Doxy.me’s

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City of Hope advances cancer care with hybrid telehealth and in-person visits

Healthcare IT News - Telehealth

In 2018, it made strategic moves to more easily meet the needs of its patients and communities by investing in telehealth. With every visit, the organization's team evaluates whether patients are best served by a virtual or an in-person appointment. THE PROBLEM. Then COVID-19 emerged. " PROPOSAL.

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How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

Trust has become a key currency in provider/patient/supplier relationships: 94% of health executives say treating customers as partners is important to gain trust, according to the Digital Health Tech Vision 2018 from Accenture. Finally, the Internet of Thinking rounds out Accenture’s five themes in the 2018 Health Tech Vision.

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At UPMC, Android-enabled telehealth keeps child transplant patients safe

Healthcare IT News - Telehealth

In 2018 and 2019, 36% of the organization's transplanted population were Medicaid and others were in rural areas with poor access to local care, necessitating travel to the center for routine or acute care and follow-up. In April 2020, UPMC Children's received funding from a telehealth program of the FCC. THE PROBLEM.

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What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings

Health Populi

consumers rank supermarkets, fast food chains, retailers, and banks as their top performing industries for experience according to the 2018 Temkin Experience Ratings. Peoples’ experience with health plans rank at the bottom of the roster, on par with rental cars and TV/Internet service providers.

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Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

Power has undertaken a survey on consumer satisfaction with 31 telehealth providers across 15 measures, which will be published in November 2019. In advance of the full report, the organization released a summary on telehealth access and satisfaction, which I’ll discuss in this post. Power polled 1,000 consumers in June 2019.

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January 2020 Telehealth Industry Happenings

Ortholive

In the four years spanning 2014 to 2018, telehealth usage outside the hospital setting increased by nearly 1,400%. Given these trends, what kinds of telehealth-related headlines made the news last month as we entered the New Year? As we enter the new decade, telemedicine usage shows no signs of slowing down. alone by 2023.