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Doctors and nurses raise the alarm on WhatsApp being used to transmit patient medical information

Lloyd Price

The website providing a guide to the US Health Insurance Portability and Accountability Act of 1996 (HIPAA) asks the pertinent question: is using WhatsApp in a professional setting by healthcare workers compliant with the law? That, in the end, cost the NHS a lot of money and good faith in the 2017 WannaCry ransomware disaster.

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3 Ways Healthcare Engagement Models Differ From Other Industries

Hinduja Global Solutions

Healthcare has undoubtedly made business-to-customer strides toward 24/7 optimized experience—from nurse triage to customer relationship management and analytical population health management data collection. Undeniably, the healthcare compliance list is long and a moving target.

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The Tech Giants are Coming for Healthcare

Lloyd Price

It may be too early to start imagining a world where health care is truly owned by Big Tech — you order prescription drugs with your Amazon Prime account, see a nurse at the Apple Clinic, get your benefits statements from Google, and call an Uber instead of an ambulance when you need to go to the hospital.

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Five Healthcare Industry Changes to Watch in 2020

Henry Kotula

A growing volume of outpatient care will be provided in ambulatory surgery centers, primary care clinics, retail clinics, urgent care centers, nurse managed health centers, imaging facilities, emergency departments, retail clinics, and patients’ homes. Merely doing what is legally permissible may not be good enough.”.