Why Is So Much “Patient Experience” Effort Focused on Financial Experience?
Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. in July 2021, the lowest read since December 2011. Two-thirds of U.S. Two-thirds of U.S.
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