When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast
Health Populi
DECEMBER 22, 2022
Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.
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