Remove tag patient-satisfaction-surveys
article thumbnail

Patient experience: new perspectives on person-focused care

Healthcare IT News - Telehealth

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

article thumbnail

Health systems are notching big wins with their IT investments

Healthcare IT News - Telehealth

As they roll out new leading-edge technologies – AI and automation, telehealth and remote monitoring, EHR optimization and patient engagement – they're realizing lasting positive outcomes for their patients and their bottom lines. million medication instructions without.

EHR 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Automate the Patient-Provider Working Relationship

Healthcare IT Today

Many health care professionals think the strength of the patient-provider relationship is determined solely by the face-to-face interactions between patients and physicians, and that all problems begin and end there. But in-person interactions are often not the root cause of patient dissatisfaction.

article thumbnail

How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

Patients, medical personnel, operations staff, and insurance companies all expect a first-rate experience when dealing with your enterprise. When done well, great customer experience improves customer satisfaction. And the stakes are high. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

article thumbnail

Ambulatory surgery center's virtual care platform helps boost productivity and patient satisfaction

Healthcare IT News - Telehealth

"In the past, we haven't worried as much about coordinating care across the patient journey, from preoperative education to surgical aftercare," said Andrew Lovewell, administrator. Columbia Orthopaedic Group felt it was representative of its quality and reputation to create a system that improved the care it offered patients.

Nursing 116
article thumbnail

Six Health and Aging Technology Blog Posts from October 2018

Aging in Place Technology Watch

There’s the 2017 AARP report that surveys caregivers about what they want from technology -- they are interested in but not currently using. Others have asked as well – noting the obvious missing link, family satisfaction with the nursing home, including dealing with the staff. Why, you ask? For starters. Read more here.

Nursing 81
article thumbnail

One physician's perspective on why patients prefer telehealth visits

Healthcare IT News - Telehealth

Telehealth An occupational medicine physician offered his patients a poll with a single question. I was behind as usual, and I could sense the frustration in the air from my patients who had been waiting for a while. I was behind as usual, and I could sense the frustration in the air from my patients who had been waiting for a while.