Patient Experience RCM Survey Training 
Healthcare IT Today
JULY 10, 2022
At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage.
Healthcare IT Today
SEPTEMBER 1, 2023
In the world of healthcare, this balance not only enhances the patient experience but also enables systems to effectively manage patient communication and financial obligations while delivering optimal clinical care.
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Healthcare IT Today
SEPTEMBER 25, 2023
The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.
Healthcare IT Today
JANUARY 19, 2024
A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year. This applies to the entire RCM ecosystem including reducing administrative burdens and producing cleaner claims.
Healthcare IT Today
FEBRUARY 27, 2023
Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).
Healthcare IT News - Telehealth
MAY 6, 2020
5Star Urgent Response is an emergency service exclusive to GreatCall products that immediately connects device users to a trained, certified IAED 5Star Agent in the event of an emergency. Patients answer survey questions and enter requested measurements to enable the care team’s assessment.
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