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If Disney Ran Your Hospital : What Healthcare can learn from Mickey Mouse

Lloyd Price

AUGUST 12, 2018

He is clearly fascinated by the Disney approach and the importance of the customer experience, and in his book he reflects on how some of the approach could be translated into a better patient experience. Written over 10 chapters in an easy-to-read style the book has at least one ‘lightbulb switched on’ moment in each chapter.

Leadership 66
Leadership Patient Experience 66
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Takeaways from ATA’s 2019 Annual Conference and Expo

InTouch Health

APRIL 29, 2019

Providing consumers with the transparency to recognize the value and quality of care they will receive from a given healthcare professional is one step towards improving the patient experience and achieving a successful DTC telehealth program. Pimintel also said, “As a network, we work hard at keeping leadership engaged.

Telehealth 52
Telehealth Telemedicine Leadership Remote care 52
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