Consumer eHealth Engagement

FEBRUARY 25, 2020

“We are digging into the questions that our customers ask so that we can improve our knowledge base. With ongoing patient feedback, Providence Health has identified and has been addressing several areas to improve the patient experience. This enables Grace to better respond to our patient questions”, Maryam explains.

Patient Experience 36

Patient Experience Telehealth Digital Health Mobile Health 36

Consumer eHealth Engagement

FEBRUARY 24, 2020

“We are digging into the questions that our customers ask so that we can improve our knowledge base. With ongoing patient feedback, Providence Health has identified and has been addressing several areas to improve the patient experience. This enables Grace to better respond to our patient questions”, Maryam explains.

Patient Experience 36

Patient Experience Digital Health Telehealth Health Information 36

Lloyd Price

FEBRUARY 20, 2019

However, distinguishing between the two forms of health IT tools can often be difficult, due to nebulous definitions and overlapping features. Patient portals give users an online view of their health data, as do PHRs. The patient accesses the information through a secure portal,” ONC says.

Interoperability 54

Interoperability EHR Health Information Health Data 54