Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey
Consumer eHealth Engagement
NOVEMBER 6, 2018
Pamela, a 78 year old Medicare patient has just been discharged from a Northwell Hospital for a heart failure episode. care management tool/HIE), Pamela receives these personalized chats from her specific Nurse Navigator at Northwell and the chat content is tailored for her specific care journey.
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