Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey
Consumer eHealth Engagement
NOVEMBER 6, 2018
Pamela, a 78 year old Medicare patient has just been discharged from a Northwell Hospital for a heart failure episode. Based on her responses, she may be connected with her nurse to discuss any medication adjustments. All of the information that Pamela provided to the chatbot is shared with her nurse for their discussion.
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