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Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

Eighteen months ago, we introduced this telehealth type of application to our oncology patients. Maganini is planning to use a patient- centric approach when introducing TapCloud, ensuring that patients understand why they are using TapCloud, how to use it, and when to use it. Our palliative team is embedded within Oncology.

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Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience. Urgent Care, Retail Clinic, Virtual/Telehealth) or what symptoms trigger an immediate visit. Provider Adoption: Providence Health is working on enabling the Grace bot to support virtual care.

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Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey

Consumer eHealth Engagement

Pamela’s Nurse Navigator will determine if she needs to come right in to the office or if they can address her issues through a text, email, call or telehealth visit. Northwell is leveraging their Health Chats for population health. Positive Results with Northwell Health Chats.

Nursing 31
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Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience. Urgent Care, Retail Clinic, Virtual/Telehealth) or what symptoms trigger an immediate visit. Provider Adoption: Providence Health is working on enabling the Grace bot to support virtual care.

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Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

Within healthcare, innovation driven organizations are exploring how to empower patients with virtual health agents to access relevant care information (e.g. learn about how to prepare for a procedure, determine when to call the doctor following surgery), get tasks done (e.g. 3 days post- surgery).”

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Ochsner Leverages Retail, Connected Health Tools & Apple Watch to Engage Consumers

Consumer eHealth Engagement

“At the time, I noticed that a lot of people didn’t know much about the health apps and wearables or were fearful about how to use them. “I saw a powerful opportunity for Ochsner to empower consumers to use mobile technology to enhance their health, opening the door to favorable behavior change.”

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Brigham and Women’s Primary Practice Pilots New Mobile App to Drive Patient Engagement & Collaborative Care

Consumer eHealth Engagement

These communications show patients how to use the Twine Health mobile app to receive ongoing support and guidance from their nurse at the practice. Patients learn that they do not need to come in for all of their visits and can communicate their blood pressure readings and health behaviors digitally for continuous care.

Nursing 28