Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey
Consumer eHealth Engagement
NOVEMBER 6, 2018
care management tool/HIE), Pamela receives these personalized chats from her specific Nurse Navigator at Northwell and the chat content is tailored for her specific care journey. All of the information that Pamela provided to the chatbot is shared with her nurse for their discussion.
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