Social Media in Healthcare Quality
eHealth
NOVEMBER 1, 2013
Today I presented at the Texas Gulf Coast Association for Healthcare Quality on social media in healthcare. Slides are posted on my Slideshare. The video, Empathy: The Human Connection to Patient Care is below. Quality professionals in healthcare including risk management and patient safety are relatively new to social media. They have some realistic concerns about HIPAA and sharing proprietary information on safety issues.
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