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Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Health Populi

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report. AI can help here, too.

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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

Amy wrote an important column in MM&M magazine called “ the Rise of the Health-Tech Ethicist ,” which I highly recommend you read. Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.