Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience
Consumer eHealth Engagement
SEPTEMBER 27, 2019
During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.
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