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Voice Health Summit Spotlight 2018

Consumer eHealth Engagement

Recent metrics for Answers by Cigna Cigna’s Laura Schuntermann , Global Head of Digital Strategy & Partnerships is excited by the growth of voice search. Laura shared results from the voice solution Answers by Cigna which helps members get the information they need to make better health care decisions.

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Intelligent, On- Demand Healthcare Concierge Provides Personalized Patient Experience

Consumer eHealth Engagement

Personalized & Proactive Experience: Harriet’s interactions with Sarah are driven by rich patient profile information, which contains contextual information, social determinants of health and service utilization. Harriet sent a text to Sam to inquire about his knee surgery.