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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Patients, Health Consumers, People, Citizens: Who Are We In America?

Health Populi

Article #3 in my deep dive here extends the second analysis into digital health information, next focusing on Americans’ use of quality information on doctors. most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services.