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The ROI on Virtual Care – Thinking About Value and Future Prospects With the AMA

Health Populi

To help us think this through, just in time, the AMA has published a report on the Return on Health: Moving Beyond Dollars and Cents in Realizing the Value of Virtual Care. Experience for patients, families and caregivers (such as net promoter scores patients give providers, patient activation measure (PAM) index, or HCAHPS).