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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Consumers’ satisfaction with both health plan websites and information and communication. On the supply side, BDO surveyed 100 C-level leaders across the health care provider landscape in January 2021 to assess the executives’ views on digital health technology infrastructure and tools nearly one year into the pandemic.