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How Essen Health Care used an AI virtual care assistant to make thousands of patient calls in just days

Healthcare IT News - Telehealth

Eleanor conducts calls in both English and Spanish and provides care coordinators with a HIPAA-compliant transcript after each call. MyndYou also provided a HIPAA-compliant recording of each call on their portal for quality assurance purposes. "As the population ages, demand for healthcare services will increase tremendously.

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