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Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

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Pre-Existing Conditions: A Bipartisan, National Health Priority

Health Populi

Thus we public health folk say that a person’s ZIP code can be more important than her genetic code. Protecting pre-existing conditions in health insurance outranks lowering the price of prescription drugs and repealing the ACA, voters say. This whole world is rough, it’s just getting rougher.