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Q&A with CIO Terri Couts, Part 1: “If you’re not adapting, you’re not surviving.”

Health System CIO

In this podcast, she talks about taking on the CIO role during “interesting times,” the new bar for patient experience, and how Covid has helped improve agility. When the Guthrie Clinic hired Terri Couts as VP of Clinical Applications in 2016, it was for a very specific reason: her Epic expertise. Key Takeaways. *

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Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Intermountain Healthcare, a not-for-profit integrated health system headquartered in Utah, has built a robust virtual health program that includes Connect Care , its direct-to-consumer telehealth service and Connect Care Pro , its acute care program. Intermountain is in the process of optimizing the patient telehealth experience.

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Surprising Perspectives from ViVE2023

Healthcare IT Today

We also spoke about how improving search and provider matching can help organizations better balance patient load. Expanding to Staff Engagement – Mytonomy Founded in 2016, Mytonomy offers a patient education and engagement platform.

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Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

ClickWell clinicians and coaches support healthy patients and the ‘rising risk’ (e.g. With this highly educated, tech savvy patient population, there is a tremendous opportunity to leverage mobile tools to enhance the patient experience. “The average age of a ClickWell patient is 36 years old.