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Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

NOVEMBER 27, 2019

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

Primary Care 170
Primary Care Medical Billing Patient Experience Health Policy 170
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150 top places to work in healthcare

Henry Kotula

JULY 15, 2018

Boston Business Journal named the hospital a Best Place to Work in 2012, 2014 and 2016. Campbell County Health is a health system with 1,244 employees across its 90-bed acute care hospital, 160-bed skilled nursing facility, inpatient behavioral health unit, ASC, and 14 outpatient primary care and specialty clinics.

Leadership 32
Leadership Nursing Pharmaceuticals Primary Care 32
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