Historically, healthcare was something done to patients, says Dr. Carl Nohr of the Canadian Medical Association. In 2016, Nohr said the system needed to move to an era where healthcare is something done with patients. But even that doesn't go far enough. "My role is not so much directing care," he said, "but finding out what people value." For more on this topic, click here to watch the complimentary webinar "Health System Transformation: Improving Population Health After COVID-19," on June 16 at 11 a.m. CT.