RCM and Telehealth - Connected Health Pulse

Healthcare C-suite bullish on AI, telehealth

Healthcare IT News - Telehealth

OCTOBER 20, 2020

Unsurprisingly, telehealth stood out, with nearly half of respondents saying they'd shifted to virtual care as an innovation priority. "Within just over a week, we went from no telehealth to 2,000 telehealth visits per day. They said they were looking for ways to increase the efficiency of RCM processes and workflows.

Telehealth

Telehealth RCM Healthcare IT Telemedicine

Revenue Cycle Management Critical for Healthcare Recovery

Healthcare IT Today

DECEMBER 21, 2020

Although telehealth did help, it also introduced new billing and claims processing complexities. Having good revenue cycle management (RCM) processes will be key as healthcare recovers from the pandemic. COVID-19 has put an enormous financial strain on physician practices. I sat down […].

RCM

RCM Telehealth Healthcare IT Health IT

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Healthcare IT Today

DECEMBER 24, 2023

Clinician-to-clinician telehealth platform Avel eCare is making its Crisis Care services free to law enforcement officers. Data from Brightside Health showed all patient subgroups saw a decline in symptoms of anxiety and depression following enrollment in the company’s Crisis Care telehealth program.

RCM

RCM eCare Healthcare IT Mental health

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

Healthcare IT Today

JANUARY 14, 2024

News and Studies Follow-up rates for telehealth and in-office visits have remained consistent since 2020 , according to analysis from Epic Research. That said, telehealth visits are more likely to result in follow-ups at the 7-, 30- and 9-day mark, especially in OB/GYN, podiatry, and internal medicine.

Telehealth

Telehealth EHR RCM Healthcare IT

Weekly Roundup – December 30, 2023

Healthcare IT Today

DECEMBER 30, 2023

Read more… Ensuring Continued Utilization of Telehealth for Outpatient Mental Health. Dr. Michael Levinson at Berger Singerman detailed the importance of efforts to expand interstate licensure given the established popularity of telehealth for providing mental health amid the end of the public health emergency.

RCM

RCM Life Science Mental health Healthcare IT

Remote cardiac monitoring programs have potential, but they're still falling short

Healthcare IT News - Telehealth

MAY 12, 2021

"These numbers are not surprising, as RCM is still relatively new," said Kristin Stitt, chief clinical officer at Vector, in a statement. That said, RCM technology is still maturing. The report also flagged a potential mismatch between the administrative burden of RCM on staff and the awareness of said burden on physicians.

RCM

RCM Remote care Nursing Healthcare IT

Maximizing Patient Outcomes with Remote Care Management

DrKumo Remote Patient Monitoring

FEBRUARY 11, 2023

The integration of remote care management (RCM) into healthcare delivery is becoming increasingly vital, particularly for patients with chronic conditions or ongoing health issues. RCM utilizes technology to provide healthcare services remotely, outside of traditional in-person visits.

Remote care

Remote care RCM Mobile Health EHR

Experian Helping Hospitals With RCM Challenges Caused By COVID-19

Healthcare IT Today

APRIL 27, 2020

We’ve all heard of Experian. We know them from our daily lives as a credit reporting agency. But what you might not know is the significant impact Experian has in the healthcare space via their Experian Health division.

RCM

RCM Healthcare IT Telehealth Health IT

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Healthcare IT Today

NOVEMBER 12, 2023

News The 2024 Medicare Physician Fee Schedule continues many telehealth flexibilities first adopted during the public health emergency, such as an expanded scope of originating sites an expanded definition of qualified practitioners. Sales Ohio-based Fisher-Titus chose RevSpring for RCM and payment processing. 31, 2024.

Telehealth

Telehealth RCM Public Health EHR

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Healthcare IT Today

OCTOBER 9, 2022

MedStar Health received a $2 million grant to continue research into how telehealth access impacts health equity. The granted-funded, follow-up research will explore ways to connect patients with chronic conditions and other vulnerable populations to telehealth services.

HIE

HIE RCM Primary Care EHR

Bonus Features – July 23, 2023 – Number of people impacted by data breaches up 56% compared to last year, CMS keeps temporary telehealth expansion in 2024 Medicare fee schedule, and more

Healthcare IT Today

JULY 23, 2023

News and Studies The 2024 Medicare Physician Fee Schedule Proposed Rule from CMS would continue many of the public health emergency telehealth flexibilities, such as an expanded definition of telehealth practitioners, continued payments to rural health centers and FQHCs, and the expansion of originating sites.

Medicare

Medicare Telehealth Telemedicine RCM

Revenue Cycle Management and Telehealth—What Are the Challenges?

Healthcare IT Today

OCTOBER 5, 2020

Now that COVID-19 has triggered an explosion of telehealth, more clinics are recognizing virtual patient care as an essential aspect of the integrated care model. According to a recent Global Industry report, the telehealth market expanded from $45 billion […].

Telehealth

Telehealth Health Information RCM Interoperability

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. Illinois-based Midwest Orthopaedic Center went with eClinicalWorks for its patient engagement, cloud-based EHR, and RCM products.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Healthcare IT Today

MAY 28, 2023

The latest report on mental health utilization trends from LexisNexis Risk Solutions shows an 84x increase in utilization of telehealth for mental health in 2022 compared to 2019. The report also indicated that overall telehealth utilization dropped 18% after the height of the pandemic, though telehealth for mental health dropped just 5%.

Mental health

Mental health Telehealth RCM HIE

Weekly Roundup – September 2, 2023

Healthcare IT Today

SEPTEMBER 2, 2023

Advice included looking at state-level data privacy laws, taking information blocking and price transparency rules seriously, and exploring new ways to use telehealth. Read more… How Telehealth Meets Members of the LGBTQIA+ Community Where They Are. Read more… Finding Balance in Patient-Centric RCM.

RCM

RCM Healthcare IT Life Science Telehealth

Weekly Roundup – December 24, 2022

Healthcare IT Today

DECEMBER 24, 2022

Demand for care at home is rising, but traditional telehealth and remote monitoring doesn’t support examination and diagnosis in the patient’s home. Two-thirds of health systems use AI for at least some RCM tasks. We hope this gives you a chance to catch up on anything you may have missed during the week.

RCM

RCM HIPAA Healthcare IT Primary Care

Weekly Roundup – February 3, 2024

Healthcare IT Today

FEBRUARY 3, 2024

Stephanie Maharjan at WellReceived outlined the industry’s lessons in engagement from the pandemic: Telehealth and IoT are here to stay, customer experience matters, and more technology means heightened security risks. Read more… The Evolution of Patient Communication.

RCM

RCM Healthcare IT Digital Health Interoperability

Weekly Roundup – March 11, 2023

Healthcare IT Today

MARCH 11, 2023

Read more… Using Telehealth to Serve Disparate Populations. Using telehealth for specialty care, remote monitoring, and interpreter services is helping close care gaps and treat patients who are often overlooked. Funding and M&A Activity: RCM company CodaMetrix closed $55 million in Series A funding.

RCM

RCM Interoperability Primary Care Healthcare IT

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Healthcare IT Today

MARCH 19, 2023

Not surprising RCM is also a popular use case for AI, with 78% of health systems currently using it or evaluating its use. Remote monitoring firm Health Recovery Solutions and CommonWealth Purchasing Group are collaborating to bring telehealth to nearly 1,000 community health centers and FQHCs.

RCM

RCM Healthcare IT Digital Health Primary Care

Weekly Roundup – August 20, 2022

Healthcare IT Today

AUGUST 20, 2022

Earlier this month, the RCM vendor reported a data breach that may have impacted patients at five Texas-based providers. Read more… OIG Highlights the VA’s Challenges in Boosting Telehealth Use. We hope this gives you a chance to catch up on anything you may have missed during the week.

Interoperability

Interoperability RCM Healthcare IT Telehealth

Weekly Roundup – November 12, 2022

Healthcare IT Today

NOVEMBER 12, 2022

Read more… Telehealth Visits Can Improve Clinical Revenue – to a Point. Andy Oram talked to several experts about the future of telehealth. They discussed why M&A interest is picking up now – and why a lot of potential buyers have been sitting on the sidelines for a while.

HIE

HIE EHR Interoperability RCM

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

Healthcare IT News - Telehealth

NOVEMBER 11, 2020

COPE also needed a way to bill for services that weren’t provided via telehealth. ” Through AXiOM, all of COPE’s technologies, including telehealth and revenue cycle management (RCM), can communicate with each other. The reason for this is HiMS’ prioritization of interoperability.”

EHR

EHR Interoperability RCM Telehealth

Weekly Roundup – January 20, 2024

Healthcare IT Today

JANUARY 20, 2024

Read more… Bonus Features for January 14, 2024: Epic Research shows telehealth results in more follow-up visits that in-office care, and Elevance Health to offer smartphones to qualified Medicaid beneficiaries. Read more… Funding and M&A Activity: Veradigm acquired RCM vendor Koha Health.

Healthcare IT

Healthcare IT RCM Health IT EHR

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Healthcare IT Today

MAY 21, 2023

Formed in 2001 as the eHealth Initiative, EHI has advocated for federal reimbursement for e-prescribing, EHR use, and telehealth, all while convening competitors to foster industry-wide collaboration. ERH, RCM, and practice management vendor ModMed appointed Venkatesh Jayaraman as Chief Technology Officer. as Chief Medical Officer.

eHealth

eHealth Nursing Primary Care RCM

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

Healthcare IT Today

NOVEMBER 19, 2023

Arizona-based veterans’ living facility Waymark Gardens chose Iveda telehealth and fall detection technology. Azalea Health completed SOC 2 Type 2 Certification for its cloud-based EHR and RCM platform. Certifications Data management firm Harmony Healthcare IT received HITRUST Risk-based, 2-year (r2) Certification.

eCare

eCare Healthcare IT Interoperability RCM

WELL Health to Acquire EMR, Billing and Clinical Assets from CloudMD

Healthcare IT Today

OCTOBER 24, 2022

WELL has built an innovative practitioner enablement platform that includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services.

EMR

EMR Primary Care Medical Billing RCM

Patient Square Capital to acquire SOC Telemed

Healthcare IT News - Telehealth

FEBRUARY 7, 2022

Other recent deal announcements include Stryker's plans to buy Vocera Communications for $3 billion and R1 RCM's move to snap up Cloudmed. The acquisition marks yet another notable healthcare deal this season, following the announcements of Oracle's plans to buy Cerner for a whopping $28.3 ON THE RECORD.

RCM

RCM Telemedicine Healthcare IT

Weekly Roundup – July 29, 2023

Healthcare IT Today

JULY 29, 2023

Bonus Features for July 23, 2023: Number of people impacted by data breaches up 56% compared to last year, while CMS keeps temporary telehealth expansion in 2024 Medicare fee schedule. based EMR, RCM, and practice management assets to N. Concierge care platform Gradia Health secured $4.2 million in seed funding. CloudMD sold its U.S.-based

Healthcare IT

Healthcare IT Leadership eHealth RCM

Canvas Medical Achieves ONC Certification, Raises $24MM to Power Clinicians and Developers Building and Scaling Digital Health Companies

Healthcare IT Today

JULY 19, 2022

Its offerings include an ONC-Certified EMR with intuitive care coordination and management workflows, a FHIR API and Workflow SDK that provide industry leading platform extensibility, and end-to-end RCM functionality. Founded in 2015, Canvas is reimagining the EMR for the future of healthcare.

EMR

EMR Digital Health Primary Care RCM

Telehealth Startup OpenLoop Raises $15 Million to Streamline Virtual Care Delivery

Healthcare IT Today

MARCH 27, 2023

Company launches the first-of-its-kind comprehensive nationwide payer coverage network, offering clients everything they need from first visit to final payment OpenLoop , a leader in white-label telehealth support services powering virtual and hybrid care across the country, today announced it has raised a $15M Series A funding.

Telehealth

Telehealth RCM HIPAA Digital Health

Bonus Features, HLTH Edition – October 11, 2023 – Announcements from Best Buy, General Catalyst, Google Cloud, Microsoft, Walgreens, and more

Healthcare IT Today

OCTOBER 11, 2023

Walgreens also announced plans to launch telehealth visits later this month, according to Healthcare Dive. TrustCommerce integrated its patient payments platform with athenaIDX , athenahealth’s RCM product. Teladoc Health is partnering with Hinge Health and Sword Health to provide virtual therapy for joint and muscle pain.

Life Science

Life Science EHR BioTech RCM

Revenue and Workforce Challenges Top of Mind at #MPE22

Healthcare IT Today

OCTOBER 11, 2022

Telehealth and other asynchronous technologies have made it much easier for patients to access care and get support when they need it. This transformation was accelerated by the sudden adoption of telehealth technologies during the COVID-19 pandemic. Take what is happening in the behavioral health space, for example.

Nursing

Nursing Telehealth Healthcare IT RCM

Bonus Features – January 15, 2023 – 80% of consumers want a clearer process for dealing with billing errors, USCDI update would add 20 more elements, and more

Healthcare IT Today

JANUARY 15, 2023

Telehealth provider Dr. B expanded its service offerings to include dermatology, sexual health, reproductive health and primary care. EHR, RCM, and practice management vendor ModMed appointed Jody Beaverson as Chief People Officer. DrFirst promoted G. Cameron Deemer to CEO and announced that founder James F.

RCM

RCM Healthcare IT Primary Care Interoperability

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

Healthcare IT Today

APRIL 2, 2023

EHR and RCM vendor Raintree Systems announced two executive appointments : Vu Nguyen was hired as Chief Product Officer (CPO), while Scott Rongo was promoted to Chief Revenue Officer. Dot2Dot Communications selected Scalable Display Technologies to help build a headset-free immersive VR application for Alzheimer’s patients.

Nursing

Nursing Medical Billing Primary Care EHR

Healthcare AI – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 19, 2024

This applies to the entire RCM ecosystem including reducing administrative burdens and producing cleaner claims. RCM In today’s healthcare landscape, the revival of the holistic, longitudinal health record isn’t merely a momentary glimpse but a comprehensive journey through a patient’s medical history.

Health IT

Health IT RCM Healthcare IT Interoperability

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

Telehealth services, accessible through mobile devices, enhance access to care, particularly in underserved areas or for patients with limited mobility. Embracing a digital front door experience opens new avenues for engagement and communication with patients. It’s not only a benefit for improving patient service.

Patient Experience

Patient Experience Health Information Telehealth RCM

Bonus Features – October 2, 2022 – Tech vendors commit to standardizing SDoH data at White House event, 1 in 3 patients using telehealth to manage a chronic condition, and more

Healthcare IT Today

OCTOBER 2, 2022

Research from athenahealth about telehealth usage throughout the pandemic found that nearly 1 in 4 patients (24%) used telehealth specifically to avoid an in-person visit. In addition, nearly 1 in 3 patients used telehealth to manage a chronic condition, with 23% scheduling appointments and another 9% opting for ad hoc check-ins.

eCare

eCare Telehealth EHR eHealth

Weekly Roundup – August 19, 2023

Healthcare IT Today

AUGUST 19, 2023

Read more… Moving the Industry Forward With an RCM Adoption Model. Healthcare has many models, but until recently RCM has been missing. Jeff Becker and John Yount at FinThrive described their roadmap for RCM implementation and realizing value as an organization.

RCM

RCM Healthcare IT EHR HIE

Bonus Features – January 8, 2023 – Omnibus bill extends telehealth expansion through end of 2024, 60% of solution providers pouring all event marketing money into in-person events, and more

Healthcare IT Today

JANUARY 8, 2023

The biggest news for healthcare IT was the extension of telehealth expansion under Medicare through the end of 2024. The first quarterly Healthcare IT Market Report from Pivot Point Consulting hinted at a continued need for providers to develop long-term strategies around virtual care, customer relationship management, and RCM optimization.

Telehealth

Telehealth Healthcare IT Primary Care Leadership

Bonus Features – February 11, 2024 – HTI-1 final rule goes into effect March 11, Best in KLAS highlights 136 products in 8 categories, plus 28 more stories

Healthcare IT Today

FEBRUARY 11, 2024

New Hampshire-based Dartmouth Health is continuing its partnership with Conifer Health Solutions for RCM services. Upstate New York’s University of Rochester Medical Center chose Higi and DexCare as the technology partners for its initiative to install telehealth stations in local bank branches.

RCM

RCM Life Science EHR Psychiatry

Rising and Falling in Health IT – Healthcare IT Today Podcast Episode 67

Healthcare IT Today

JULY 26, 2021

For the 67th episode of the Healthcare IT Podcast, we’re talking about what’s Rising and Falling in Health IT. I’m not sure there’s ever been a time in health IT where more things have been happening. Money is flowing into new and old health IT companies as they build out new digital health solutions and […] test

Healthcare IT

Healthcare IT Health IT Digital Health RCM

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Healthcare IT Today

MARCH 26, 2023

Mobile care management company MedArrive is partnering with Ouma Health , a maternity telehealth service, to expand access to care to expectant mothers covered by Medicaid. In addition, New Mexico-based primary clinic Satori Healing is implemting eCW EHR and RCM products.

RCM

RCM EHR Interoperability Healthcare IT

Weekly Roundup – April 1, 2023

Healthcare IT Today

APRIL 1, 2023

Funding and M&A Activity: RCM vendor Janus received a strategic growth investment from Enhanced Healthcare Partners. White-label telehealth service OpenLoop raised $15 million in Series A funding. Read more… Featured Health IT Job: PACS Administrator at Salinas, California-based Natividad posted to Healthcare IT Central.

EHR

EHR Healthcare IT RCM EMR

Healthcare Workforce – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 10, 2024

This frees up staff to focus on more complex and strategic aspects of RCM. As telehealth and home healthcare expand, expect more clinicians to seek more roles that provide more flexibility. The demand for more flexible healthcare roles is also adding a new twist to the labor challenge.

Health IT

Health IT Nursing Interoperability RCM

Healthcare C-suite bullish on AI, telehealth

Revenue Cycle Management Critical for Healthcare Recovery

Trending Sources

Bonus Features – December 24 , 2023 – 74% of orgs automating RCM operations, per-physician revenue exceeding expenses at U.S. hospitals, plus 19 more stories

Bonus Features – January 14, 2024 – Epic Research shows telehealth results in more follow-up visits that in-office care, Elevance Health to offer smartphones to qualified Medicaid beneficiaries, plus 21 more stories

Weekly Roundup – December 30, 2023

Remote cardiac monitoring programs have potential, but they're still falling short

Maximizing Patient Outcomes with Remote Care Management

Experian Helping Hospitals With RCM Challenges Caused By COVID-19

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Bonus Features – July 23, 2023 – Number of people impacted by data breaches up 56% compared to last year, CMS keeps temporary telehealth expansion in 2024 Medicare fee schedule, and more

Revenue Cycle Management and Telehealth—What Are the Challenges?

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Weekly Roundup – September 2, 2023

Weekly Roundup – December 24, 2022

Weekly Roundup – February 3, 2024

Weekly Roundup – March 11, 2023

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Weekly Roundup – August 20, 2022

Weekly Roundup – November 12, 2022

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

Weekly Roundup – January 20, 2024

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

WELL Health to Acquire EMR, Billing and Clinical Assets from CloudMD

Patient Square Capital to acquire SOC Telemed

Weekly Roundup – July 29, 2023

Canvas Medical Achieves ONC Certification, Raises $24MM to Power Clinicians and Developers Building and Scaling Digital Health Companies

Telehealth Startup OpenLoop Raises $15 Million to Streamline Virtual Care Delivery

Bonus Features, HLTH Edition – October 11, 2023 – Announcements from Best Buy, General Catalyst, Google Cloud, Microsoft, Walgreens, and more

Revenue and Workforce Challenges Top of Mind at #MPE22

Bonus Features – January 15, 2023 – 80% of consumers want a clearer process for dealing with billing errors, USCDI update would add 20 more elements, and more

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

Healthcare AI – 2024 Health IT Predictions

Demand Grows for Advancements in Healthcare’s Digital Front Door

Bonus Features – October 2, 2022 – Tech vendors commit to standardizing SDoH data at White House event, 1 in 3 patients using telehealth to manage a chronic condition, and more

Weekly Roundup – August 19, 2023

Bonus Features – January 8, 2023 – Omnibus bill extends telehealth expansion through end of 2024, 60% of solution providers pouring all event marketing money into in-person events, and more

Bonus Features – February 11, 2024 – HTI-1 final rule goes into effect March 11, Best in KLAS highlights 136 products in 8 categories, plus 28 more stories

Rising and Falling in Health IT – Healthcare IT Today Podcast Episode 67

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Weekly Roundup – April 1, 2023

Healthcare Workforce – 2024 Health IT Predictions

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