Healthcare IT Today

DECEMBER 7, 2023

’ Ensuring a positive patient experience is fundamental to the healthcare industry’s success. Patients today seek more than just medical expertise. By bridging the gap between patient expectations and the services provided, medical receptionists can significantly enhance the patient experience.

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Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Healthcare IT News - Telehealth

NOVEMBER 14, 2023

"We diagnose and treat dozens of diseases of the digestive tract, liver and pancreas, as well as provide essential screening procedures for early detection of colorectal cancer. "Our eight advanced practice providers are seeing patients all day; our 42 gastroenterologists are caring for patients all day and after hours.

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Patient Experience Telemedicine Healthcare IT EHR 135

Healthcare IT Today

NOVEMBER 16, 2023

The previous articles in this series showed how payers, providers, and digital health companies try to prove that they’re helping to create healthier patients. Sara Shanti, a partner specializing in health care at law firm Sheppard Mullin , says that organizations in the wellness space are searching for strong algorithms.

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Patient Experience Mental health Digital Health Primary Care 90

Healee

JULY 24, 2023

Healthcare leaders are well aware that patient intake is the crucial first step towards exceptional patient experience.

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Patient Experience 52

DrKumo Remote Patient Monitoring

MARCH 14, 2023

National Patient Experience Week is an annual event dedicated to celebrating healthcare and the importance of patient-centered care. It’s a great way to re-energize efforts towards improving patient experience and to recognize and appreciate the people who impact patient experience every day.

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Healthcare IT News - Telehealth

NOVEMBER 12, 2019

Fifty-nine percent offer mental or behavioral health visits, while the same number said they offer outpatient specialist consultations; 55% offer remote sick visits and 49% offer wellness visits via telehealth. To the question, "How well-prepared is your organization in each of the following technology areas to provide telehealth?"

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Patient Experience Telehealth Primary Care Remote care 139

Health Populi

JANUARY 8, 2024

Such gaps in connectivity threaten peoples’ individual well-being, but also social and political stability that impacts the entire world’s security. And not to overlook, as well, the promise of AI to do good at scale at the enterprise-level, globally. 87% in the E.U. 76% in Latin America 73% in China 55% in Nigeria 46% in India.

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Patient Experience Public Health Mental health Connected Health 170

Health Populi

DECEMBER 28, 2023

Health Populi’s Hot Points: That encouraging data point of 54% of people aged 70 and over view technology as an enabler of healthy living feels positive — that over-one half of the oldest Americans are optimistic for the prospects of technology innovations supporting their healthy lives in aging well.

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Health Populi

FEBRUARY 15, 2024

The five pillars of the Quint Aim grew from 3 goals of the Triple Aim: to improve patient experience, to drive better health outcomes, and to lower per patient costs. This was my mindset as I entered into a conversation discussing patient experience with Joyce Gottbetter, Microsoft’s General Manager with the U.S.

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Life Science Patient Experience Connected Health Digital Health 170

Healthcare IT News - Telehealth

FEBRUARY 11, 2021

"For example, Cisco products are strong hardware solutions and worked incredibly well in our inpatient facility to allow remote consultations from a specialist to a satellite suburban hospital location and far-end camera control," she explained. However, the ability to remotely examine complex patients was still a challenge.

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Patient Experience Telehealth EHR Primary Care 205

Healthcare IT Today

SEPTEMBER 11, 2023

Phreesia , a leader in patient intake, outreach, and activation, is pleased to announce it has acquired Access eForms , an innovative electronic forms management and automation provider that helps hospitals across the country streamline workflows, improve compliance, and deliver a better patient experience.

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Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

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Patient Experience Telehealth Telemedicine EHR 148

Healthcare IT Today

FEBRUARY 25, 2020

Providing a great patient experience is slowly shifting from a differentiator to a survival tactic. In a world where reimbursements are tied to patient experience and where online ratings can impact patient volume, practices can’t afford not to focus on experience.

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Patient Experience Healthcare IT Leadership Telemedicine 90

Mobi Health News

MAY 3, 2019

Right now, technology is diminishing clinician and patient experience. It could and should be improving them.

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Patient Experience 275

Healthcare IT News - Telehealth

APRIL 21, 2022

WELL Health and OSIS announced this week that they had partnered to provide community health centers and Federally Qualified Health Centers more seamless access to patient communications technology. OSIS' network comprises more than 115 health centers in 34 states, and WELL will be available via preferred access to 65 of those.

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Healthcare IT Patient Experience Medicare 116

Healthcare IT News - Telehealth

SEPTEMBER 3, 2020

million from the Canadian firm WELL Health Technologies. The cash, says the company, will allow Circle and WELL to offer 200 million people in the United States support for the use of Circle's telehealth app either for no cost or a small co-pay. The telehealth platform is currently available for use in 35 states.

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Healthcare IT Today

NOVEMBER 15, 2023

Jim Wallace, CEO of DecisionRx , writes to me that, “Payer incentives for wellness are largely stuck at the water’s edge, so to speak: few payers have gotten a lot of people to go in for a swim.” ” The latter measure, a process indicator, doesn’t tell us the patients’ health or feelings of wellness.

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Health Populi

JUNE 25, 2021

I had the opportunity to attend the session, and want to share the health and wellness-related insights David shared in his fast-paced view on the role of color in bolstering wellbeing and community looking out to 2022/23. So , too, do traditional legacy medical and healthcare companies and organizations that have long-served “patients.”

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Healthcare IT Today

MARCH 24, 2024

Though less than 37% of healthcare workers trust AI in healthcare, 85% believe AI can improve the patient experience and 77% say AI can solve the labor shortage, according to a Carta Healthcare survey. Wellness app Welltory launched Today Screen , which analyzes Apple Watch data to help users reduce sedentary stress.

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Patient Experience RCM Healthcare IT Medicare 84

Healthcare IT Today

FEBRUARY 9, 2023

Healthcare professionals have remained resilient over the course of the pandemic and the resulting stress has been well documented. It’s no secret that improving operational workflow significantly benefits staff productivity, satisfaction, and morale as well as care quality.

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Patient Experience Leadership Nursing Healthcare Innovation 57

Health Populi

JUNE 20, 2018

Financial stress breeds ill health, and financial wellness feeds into wellness and vitality. The post Good Coffee + Engaging Design + Banking = Financial Wellness appeared first on HealthPopuli.com. Capital One is helping spread that message and model.

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Patient Experience 159

Healthcare IT Today

AUGUST 24, 2022

ThedaCare is a health system dedicated to reinventing health care and advancing its mission of improving the health and well-being of communities served. The partnership can help our care teams continue to deliver coordinated care that patients in Northeast and Central Wisconsin deserve.”. Investing in Automation. About ThedaCare.

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Patient Experience EHR Primary Care Health IT 62

Healthcare IT Today

JUNE 30, 2021

Recently, at the Apple’s Worldwide Developers Conference (WWDC), the company announced a series of features and updates focused on personal health and wellness including the new Apple iOS 15 new health data sharing. Mike Petersen, Chief Clinical Innovation Officer, NTT DATA Services. Apple iOS 15 new health […].

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iSALUS Healthcare

APRIL 9, 2019

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes.

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Patient Experience Telehealth Primary Care HIPAA 60

Healthcare IT News - Telehealth

MARCH 5, 2020

At HIMSS20, prominent telemedicine technology vendor American Well will preview its new home TV system, dubbed CarePort, which will be commercially available at a date yet to be announced. The idea behind CarePort, powered by American Well and its vendor partner Solaborate, is to transform a patient's home into a virtual hospital room.

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Telemedicine Telehealth Patient Experience EHR 119

FierceHealthIT

MARCH 28, 2018

Patients pay equal attention to online ratings that measure a physician’s clinical ability as well as those that measure the patient experience, according to a new study.

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Primary Care Patient Experience 67

Healthcare IT Today

OCTOBER 24, 2019

Not only is it impacting physicians, but that has a trickle down effect on patient experience as well. That’s why we see so much focus on how to improve the physician experience. We all know that Physician Burnout is a big problem in healthcare.

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FierceHealthIT

NOVEMBER 29, 2023

Accountable care organizations do not positively influence treatment and outcomes for chronic mental health conditions for Medicare patients, according to a study in Health Affairs. | A new study pours water on the belief that ACOs are well-suited to handle chronic mental health conditions its patients experience.

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Mental health Accountable Care Patient Experience Medicare 116

Health Populi

MARCH 18, 2024

The most common home-test by far has been for COVID-19, with other kinds of DTC diagnostic testing still lagging well behind. Patients’ willingness to share their personal health information is eroding, varying by age group and race/ethnicity along with the kind of organizations folks would share with.

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Healthcare IT Today

FEBRUARY 20, 2024

However, if a healthcare organization doesn’t combine data across these systems, they can’t achieve the optimal patient experience that’s needed to create a welcoming digital front door.

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Patient Experience EHR HIPAA Interoperability 88

Health Populi

OCTOBER 17, 2023

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report. AI can help here, too.

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Health Populi

OCTOBER 20, 2019

Increasingly, both consumer health and health/care companies will embrace this ethos if they intend to be relevant and resonant with health consumers – now, patients-as-payors. The post How a Razor Bolsters Health, Wellness and Love for Caregiving appeared first on HealthPopuli.com.

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Patient Experience 130

Health Populi

JULY 27, 2020

health care — the onerous patient experience in finding and accessing care, assessed in the 2020 Change Healthcare – Harris Poll Consumer Experience Index. ” That burdensome patient experience leads to one in two people in America avoiding seeking care, the poll found. Two in three U.S.

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Patient Experience Telehealth Public Health Connected Health 234

Health Populi

DECEMBER 2, 2022

Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience. The post Consumers Are Feeling Their Healthcare Cost of Living – Research from Qualtrics appeared first on HealthPopuli.com.

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Health Populi

NOVEMBER 10, 2023

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care.

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Life Science Patient Experience Primary Care 203

Health Populi

SEPTEMBER 25, 2023

The app pulled together content from a variety of sources, customizing that information for instant access as well as ongoing education and training and evidence-based best practices. And that was clearly some of the secret to the sauce of that project’s success in the hackathon, with other standouts as well.

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Nursing Mental health Telehealth Patient Experience 360