Health System CIO

MARCH 27, 2019

A more open, honest dialogue with patients. In this interview, Sue Murphy talks about how the organization has transformed rounding and discharge procedures to improve the patient experience, and how they’re leveraging data to continue to tweak those processes. Experience workshops with UChicago’s hArt of Medicine.

Nursing 97

Nursing Patient Experience Leadership Telehealth 97

Mend

AUGUST 3, 2023

It can be difficult for patients to coordinate schedules or find time during the day to contact the practice. With the right telehealth tools, patients can take their counseling sessions into their own hands. An easy way to provide open dialogue is through an online portal or telehealth platform.

Mental health 52

Mental health Primary Care Telehealth Patient Experience 52

Healthcare IT News - Telehealth

JUNE 25, 2019

Practicing empathy can improve patient experience even when it happens someplace consumers don't see directly, says Fortune Magazine Senior Editor at Large Geoff Colvin. WAMBI CEO Rebecca Metter discusses how looking at the clinician and patient experience through the same lens strengthens bonds between caregivers and patients.

Nursing 64

Nursing Leadership Patient Experience EHR 64