Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

In the Fear of Going Out Era spawned by the COVID-19 pandemic, many patients were loath to go to the doctor’s office for medical care, and even less keen on entering a hospital clinic’s doors. The study identified several key concerns about telehealth visits, shown in the graphic.

A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. The new era of virtual care has begun and is here to stay, Accenture expects in its latest look at How COVID-19 will permanently alter patient behavior , a patient survey conducted in May 2020. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19.

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The Future of Health Is “Now,” Deloitte Says; But Are Consumers Living and Loving It?

Health Populi

The pandemic has become a sort of forcing function on all aspects of daily living, include health care. Deloitte’s latest wave of health care consumer market research updates the COVID-19 impacts on the U.S. Health Consumers, Deloitte polled 4,522 U.S.

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

Will the coronavirus inspire greater adoption of telehealth in the U.S.? Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. The coronavirus spawned another kind of gift to China and the nation’s health citizens: telemedicine, the essay explains. I asked myself, then went to my Oracle of Telehealth: Ann Mond Johnson, CEO of ATA (once named the American Telemedicine Association).

News from the Consumer Technology Association and Withings Further Demonstrates Private Sector’s Role in the Pandemic and Public Health

Health Populi

This week, announcements from the Consumer Technology Association (CTA) and Withings further bolster the case for the private sector bolstering public health in this pandemic…and future ones to come beyond the Age of the Coronavirus. Digital health resources have been an especially useful touch point for CTA’s constituents (including me, as a member who is active with the Association). has highlighted the huge demand for health technology solutions.

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

the use of telehealth services tripled in the past year, as healthcare providers limited patients from in-person visits for care and patients sought to avoid exposure to the coronavirus in medical settings. With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives. In the U.S.,

Addressing Health Equity Must Include Digital Equity Beyond Access To Medical Services and Insurance

Health Populi

The 21st Century Cures Act emphasizes patients’ control of personal health information. ONC rules issues in March 2020 called for more patient-facing health tools and apps to bolster health consumer engagement and empowerment. revealed many weakness in the American health care system, one of which has been health inequities faced by millions of people — especially black Americans, who have sustained higher rates morbidity and mortality for COVID-19.

Going Digital for Health Is a New-Normal for Consumers

Health Populi

Using digital health tech is a new normal for U.S. consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. The title of the report, “Consumers are on board with virtual health options,” summarizes the bullish outlook for telehealth.

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

Health Populi’s Hot Points: There’s a new social determinant of health in town, and it’s broadband connectivity. Without access to broadband, an individual can’t seek a job online, get banked, apply for health insurance, or access a health information portal, among many other daily tasks EveryWoman and EveryMan do to streamline life. The post The Persistent Rural/Urban Broadband Gap Is Bad for Health appeared first on HealthPopuli.com. In the U.S.,

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

That would be health care, a report from Altarum notes. The annual opportunity cost for travel and wait time in health care is $89 billion, Altarum estimated. Then, take a look at this layered bar chart which illustrates the direct straight line relationship between the time a person spends on health care activities and that person’s health status. Sicker people also spend much more time traveling to health care appointments.

Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

have a smart people at home, only 1 in 13 Americans have used a voice assistant like Alexa or Google Assistant for health care. But over one-half of consumers would like to access a voice assistant for some aspect of their health care, according to a study from Orbita and Voicebot , Voice Assistant Consumer Adoption in Healthcare. In 2019, few health care providers have adopted voice assistants into their workflows. While 75 million people in the U.S.

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

We’ve reached an inflection point on the demand side among consumers for digital health options, PwC suggests in their report on the New Health Economy coming of age. The report outlines health/care industry issues for 2019, with a strong focus on digital health. Whether a menu of care options including virtual health to access specialists across the U.S., PwC also notes that most physicians (3 in 4) have recommended an app or digital tool to patients.

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed. Most people over 50 years of age are cautious but open to receiving health care virtually via telehealth platforms, according to the National Poll on Healthy Aging from my alma mater, the University of Michigan. We’re in the Field of Dreams moment in telehealth, especially for older people. It’s not enough to build/offer digital health tech to patients.

Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.

Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Health Populi

patients were offered online access to their health records by providers or insurers, and one-half of them accessed the EHR at least once in the last year. It takes a good nudge from a provider to motivate a patient to access online medical records, found by ONC in their latest research into consumers’ use of EHRs detailed in Individuals’ use of online medical records and technology for health needs , the ONC Data Brief No. Half of U.S.

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Health Populi

This blog appears today as part of a #HIMSS18 primer series for attendees, and the industry at large, to discuss major health IT issues that will help move health and healthcare delivery forward in 2018 – and beyond. Prioritizing the patient-as-consumer through my health economic lens, the biggest priorities will be: Engaging patients in self-care and driving health and health plan literacy to better manage constrained access and payments.

EHR 120

Consumers Want Help With Health: Can Healthcare Providers Supply That Demand?

Health Populi

Among people who have health insurance, managing the costs of their medical care doesn’t rank as a top frustration. Instead, attending to health and wellbeing, staying true to an exercise regime, maintaining good nutrition, and managing stress top U.S.

What has Telemedicine done for You Lately?

eVisit

You’ve discussed it in strategy meetings, you’ve overheard your competitors talking about it at conferences, and maybe patients have even asked about it: telemedicine. For one, a Cisco global survey found that 74% of patients are interested in access to virtual healthcare services. There is a simple reason why: telemedicine simultaneously improves patient experience and makes healthcare providers more efficient.

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Patients value convenience (appointment times, location) and are increasingly considering “non-traditional” service channels such as retail clinics and virtual care. Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience.

How One Hospital System Baked Love Into Their Health App

Health Populi

On July 18, 2017, Neil Gomes, Chief Digital Officer at Thomas Jefferson University and Jefferson Health in Philadelphia, tweeted this: When I saw this tweet, I was especially struck by Gomes’s phrase, “Designed & developed with heart/love by my @DICEGRP.” That’s Jefferson’s health solutions group that focuses on digital innovation and consumer experience. Thus, health consumers have been, as I recently coined, “Amazon Primed.”.

Dartmouth- Hitchcock’s ImagineCare Platform Leverages Wearables, Connected Health & Analytics for Personalized Patient Care

Consumer eHealth Engagement

Dartmouth-Hitchcock (D-H), an innovative New England healthcare system with 1,000+ providers is committed to creating a “sustainable health system”, which proactively engages patients through new care models to achieve the triple aim. In early 2015, D-H’s leadership team committed to create a truly patient-centric healthcare organization, which delivers high quality proactive personalized care to the patient beyond the hospital walls.

Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

In January 2015, Stanford Medicine launched ClickWell Care, a new type of Primary Care clinic which leverages technology to allow patients to virtually connect with their own Stanford primary care clinicians and wellness coaches via video or phone visits. Patients use the MyHealth mobile app to schedule and conduct a video visit and share home health device data with the care team. “The average age of a ClickWell patient is 36 years old.

Survey: U.S. Health System Leaders Embracing Remote & Virtual Care

care innovations

Conducted in partnership with the Health Management Academy and entitled “Top of Mind for Top U.S. Health Systems 2018,” the survey runs down the topics most of interest to C-suite executives at 35 of the nation’s largest health systems. If these technologies are surprisingly popular given their still-developing state of reimbursement, the reasons given by health system executives for embracing them are sensible enough. To meet patient demand (42%).

Highlighting Eight Technologies from the 2019 Market Overview

Aging in Place Technology Watch

Today, perhaps due to pending boomer bulge, innovators and their funders may be having a somewhat easier time, at least in some market categories – health, home care, transportation come to mind. The other apparent trend is the enthusiasm of partners (health care, senior living, home care) to try out new tech-enabled services that target a problem or opportunity that may have existed a decade ago, but is truly apparent today. ReemoHealth Remote Mobile Health Platform.

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

In an age when nearly everyone is digitally connected in some way – even many senior citizens, who are often characterized as technophobic – it only makes sense that the healthcare industry is seeing a lot of connected health devices and remote patient monitoring (RPM) technologies. Connected health devices run the gamut from wearable heart monitors, to Bluetooth-enabled scales, to Fitbits. Current Health. Spry Health. Vivify Health.