Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

In the Fear of Going Out Era spawned by the COVID-19 pandemic, many patients were loath to go to the doctor’s office for medical care, and even less keen on entering a hospital clinic’s doors. The survey was conducted online in June 2020 among 2,074 U.S.

The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

Health Populi

The COVID-19 pandemic hastened digital transformation for both the health care industry and for individuals — as health consumers, patients, caregivers, and health citizens. This year, the five pillars include: The “I” in Experience.

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Pharma’s Future Relevance Depends on Empathy, Messaging, Partnering, and Supporting Patients and Providers

Health Populi

COVID-19 is re-shaping all industries, especially health care. And the pharma industry is challenged along with other health care sectors. Expanding support services, especially as more care moves into patients’ hands as self-care in the home.

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

health care providers set up virtual care arrangements to convene with patients. Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? Each of these health consumers had at least one virtual care visit between February and May 2020.

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

the use of telehealth services tripled in the past year, as healthcare providers limited patients from in-person visits for care and patients sought to avoid exposure to the coronavirus in medical settings. With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives. In the U.S.,

“Digital Health Is An Ecosystem of Ecosystems” – CTA’s 2020 Trends to Watch Into the Data Age

Health Populi

In CTA’s 2020 Consumer Tech Forecast launched yesterday at Media Day 1 at CES, Steve Koenig VP of Research, said that, “digital health is an ecosystem of ecosystems.”. In the best case scenario, per Dr. Eric Topol’s Deep Medicine , AI can help bring more humanity to health care.

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

My focus is all-health, all-the-time, so I’m weaving the connections between connected cars, home appliances, telecoms, and Big Tech who put on the Ritz and glitz today and tomorrow for the press.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Social, mobile, analytics and the cloud now underpin the health care industry. We’ve been SMAC’ed, and Accenture’s Digital Health Tech Vision 2019 believes we’re in a post-digital era ripe with opportunity. Adopting these applications can help health care reduce costs, drive labor efficiency and support people-centered design and experience. We see such leap-frogging in parts of the world that were indeed late to the Health Care v1.0

Patients have ambitious health goals, and look to doctors for help

Health Populi

Consumers have health goals across many dimensions, topped with eating well, getting fit, reducing stress, sleeping better, feeling mentally well, and improving personal finances. Consumers embrace their food habits as a key self-care determinant of health.

What #CES2019 5 Tech Trends to Watch Mean for Health/Care

Health Populi

As #CES2019 kicks off in Las Vegas with today’s first Media Day, the Consumer Technology Association presented its forecast on the 5 Technology Trends to Watch in 2019 — and they all play into health, wellness, and medical care. Digital Health Tech Empowers Patients. Here are how these five mega-trends can bolster our health and healthcare products and services over the next decade. ” #SDOH is the hashtag for “Social Determinants of Health.”

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed. Most people over 50 years of age are cautious but open to receiving health care virtually via telehealth platforms, according to the National Poll on Healthy Aging from my alma mater, the University of Michigan. There’s a chasm and lag between the supply side among providers vis-a-vis the demand side of consumers and, specifically, older patients.

Making Health Care Better, from the N of 1 to the Public’s Health – Trend-Weaving Medecision Liberation 2019

Health Populi

Health and our health information are deeply personal. Changing health care and inspiring positive health behaviors is hard to do. But we must and we will, a group of inspiring and inspired people who work across the health/care ecosystem affirmed this week in Dallas at the conference of Medecision Liberation 2019. The inspiration started within minutes as Deb shared several personal stories involving the health care system and its flaws.

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region.

Self-Care is Healthcare for Everyday People

Health Populi

Patients are the new healthcare payors, and as such, taking on the role of health consumers. In fact, health and wellness consumers have existed since a person purchased the first toothpaste, aspirin, heating pad, and moisturizing cream at retail.

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

They launched their service first in Hawaii, where long distances and remote island living challenged the supply and demand sides of health care providers and patients alike. Doing so in this way could help health/care ecosystem stakeholders to innovate their own business and pricing models. Consider the plethora of EHR systems, scheduling idiosyncrasies, physician adoption and workflow considerations, and patient matching challenges, for example.

What the Latest Pew Consumer Data Means for #HIMSS18

Health Populi

But in the past year, the percentage of people using Facebook and its corporate sister YouTube has flattened, based on the survey report, Social Media Use in 2018 from the Pew Research Center. Health Populi’s Hot Points : Health is social: isolation is a social determinant for ill health. The obvious pearl is that not all social networks fit all people: when you’re a marketing a health care service or product, know your end-user’s media preferences.

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Health Populi

I’d interviewed Roy at CES 2020 in Las Vegas in January to catch up on consumer health developments, and the March meeting was going to cover Philips’ innovations on the hospital and acute care side of the business, as well as to learn more about Roy’s new role as head of Connected Care. It’s also an enormous stress test of the [health care] system. At that point, the company left behind other businesses not core to health. What a difference 90 days makes.

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Yet with that bullish supply side of digital health, there was a marked decline in peoples’ use of them in the past two years, found by Accenture in their latest health consumer survey, Digital is Transforming Health, So Why is Consumer Adoption Stalling? Just 1 in 5 people see these as benefits of adopting digital health tech.

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Talk to me, patients are demanding in unison. Most health consumers expect providers to communicate about routine health care and prevention; this is especially true among those patients trying to manage chronic conditions we learn from 10 Ways to Fulfill Patients’ Communication Wish List , a report based on a consumer survey from West, the communications and network infrastructure company.

Health Consumers Are Now Amazon-Primed for Healthcare – HealthConsuming Explains, Part 2

Health Populi

As patients now assume the role of health consumer, they rationally expect retail-level experiences with greater first-dollar payment for health insurance, health care services and medical products like prescription drugs. ” Chapter 3 of HealthConsuming is titled, “How Amazon Has Primed Health Consumers,” and explains this re-shaping of patient expectations. ” People trust Amazon for daily retail experiences.

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Consumers Want Help With Health: Can Healthcare Providers Supply That Demand?

Health Populi

Among people who have health insurance, managing the costs of their medical care doesn’t rank as a top frustration. Instead, attending to health and wellbeing, staying true to an exercise regime, maintaining good nutrition, and managing stress top U.S.

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. Expanding its report-card role in the health ecosystem. Power has undertaken a survey on consumer satisfaction with 31 telehealth providers across 15 measures, which will be published in November 2019. Health Populi’s Hot Points: The reports from J.D. With the patient-as-payer in the current U.S.

Consumers Grow to View Food as the Prescription

Health Populi

Taking a page out of Hippocrates, “let food by thy medicine and medicine be thy food,” consumers are increasingly shopping for groceries with an appetite for health, found in research published this week by the International Food Information Center cleverly titled, An Appetite for Health.

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

The tea leaves have been brewing here at THINK-Health as we prepared our 2019 forecast at the convergence of consumers, health, and technology. Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers. Today is Boxing Day and St.

The Hospital CFO in the Anxiety Economy – My Talk at Cerner’s Now/Next Conference

Health Populi

As patients have taken on more financial responsibility for first-dollar costs in high-deductible health plans and medical bills, hospitals and health care providers face growing fiscal pressures for late payments and bad debt. Those financial pressures are on both sides of the health care payment transaction, stressing patients-as-payors and health care financial managers alike.

What has Telemedicine done for You Lately?

eVisit

You’ve discussed it in strategy meetings, you’ve overheard your competitors talking about it at conferences, and maybe patients have even asked about it: telemedicine. For one, a Cisco global survey found that 74% of patients are interested in access to virtual healthcare services. There is a simple reason why: telemedicine simultaneously improves patient experience and makes healthcare providers more efficient.

The Home and Low-Touch Health Care – a Health Consumer Update from Capgemini

Health Populi

The coronavirus pandemic has been a wake-up call for patients-as-consumers, seeking lower-touch health care services at home or closer-to-home in community health hubs. The need for a holistic platform the serves up a continuum-of-care tools across the patient journey became evident in a matter of months, Capgemini Research Institute calls out in The Health Fix , a research report assessing peoples’ perspectives on health care in the Age of COVIOD-19.

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Just as we experienced “e-business” departments blurring into ecommerce and everyday business processes, so is “telehealth” morphing into, simply, health care delivery as one of many channels and platforms. Some consumers’ lacking or losing health insurance as ACA coverage eroded in the past two years, resulting in these patients having to self-insure and price-shop for health care services (see my post on the Gallup Poll here on Health Populi).

Quarterly Thought Conference ARCHIVED – Expanding Quality Metrics to Include Telehealth

South Central Telehealth Resource Center

In 2017, the National Quality Forum (NQF) developed a framework that provides a guide to the development of measures that assess and evaluate telehealth in the areas of access to care, cost, effectiveness, and the overall patient/provider experience. Follow-up Participant Questions: Q: We should not look at chronic conditions and behavioral health as separate categories rather they are inextricably interconnected. Click here to view presentation.

Telemedicine and the Patient Education Gap

GlobalMed

If you regularly follow virtual care news, you might have seen a recent survey from the Kaiser Family Foundation. For some people, the results seemed to confirm that patients do not like virtual services, since “access video calls with providers” ranked dead last at 10 percent. Doctors have long worried that their patients won’t accept or adapt to telemedicine. Manage mental health: 20 percent. These results show patients are comfortable with digital health.

The Tech Giants are Coming for Healthcare

Lloyd Price

Some of the biggest and most famous tech companies are making big bets on health care. Health care is incredibly backward in its use of information and consumer technologies and there are ample opportunities to improve patient care while reducing cost. s National Health Service.