Mental health, Patient Experience, Primary Care and Survey

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. And third, investing in clinician mental health resources garnered 42% of clinicians’ interest in the BDO survey.

Primary Care

Primary Care Patient Experience EHR Health Data

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

MARCH 18, 2024

However, that ubiquity comes with its own set of market pressures…shifting from pandemic-responsiveness to market- and consumer- responsiveness, ” according to The new era of consumer engagement, Rock Health’s ninth annual Consumer Adoption Survey published 18 March. While virtual care is ubiquitous across the U.S.

Mental health

Mental health Health Data Primary Care Telehealth

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Health Populi

MARCH 17, 2022

Thus, millions of Americans continue to lack access to primary care compared with peers in other nations, according to a report from The Commonwealth Fund. The 2022 Fund report, P rimary Care in High-Income Countries: How the U.S. have a PCP relationship, compared with 71% of health citizens in Germany and the Netherlands.

Primary Care

Primary Care Mental health Telehealth Public Health

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Health Populi

JANUARY 3, 2022

As we enter COVID-19’s “junior year,” one unifying experience shared by most humans are feelings of pandemic fatigue: anxiety, grief, burnout, which together diminish our mental health. How do people become aware of mental wellness tech? CTA wondered in the consumer study. A TV commercial.

Mental health

Mental health Digital Health Telehealth Primary Care

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

Health Populi

SEPTEMBER 10, 2021

As the title of Kaufman Hall’s sixth annual report suggests, health care consumers are evolving — even if the traditional healthcare system hasn’t uniformly responded in lock step with more demanding patients.

Primary Care

Primary Care Mental health Telehealth Patient Experience

Michigan Avenue Primary Care integrates EHR, telehealth and scheduling

Healthcare IT News - Telehealth

FEBRUARY 17, 2022

COVID-19 has created another health crisis in this country – a massive increase in depression and other mental health issues associated with being isolated. " Dr. Joshua Merok, Michigan Avenue Primary Care. Further, the opioid crisis has worsened with an increase in addiction. THE PROBLEM.

Primary Care

Primary Care EHR Telemedicine Telehealth

Post-pandemic, majority of patients say they prefer in-person care, survey finds

Healthcare IT News - Telehealth

MAY 4, 2021

A survey conducted on behalf of Kyruus, a patient-experience software vendor, found that the majority of consumers say they still prefer in-person care for long-term needs. The Kyruus report is based on a survey of 1,000 people older than 18 from across the U.S. Those over 57 still preferred in-person care.

Primary Care

Primary Care Mental health Healthcare IT Telehealth

10 Ways To Reduce No-Show Rates at Mental Health Organizations in 2023

Mend

AUGUST 3, 2023

Learn 10 proven methods for mental health practices to reduce patient no-shows. Start taking the steps to boost patient attendance, engagement, & outcomes. Reducing no-show rates in mental health practices is a critical objective in 2023. As many as 50% of mental health appointments aren’t completed.

Mental health

Mental health Primary Care Telehealth Patient Experience

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

AUGUST 25, 2020

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. The survey was conducted online in June 2020 among 2,074 U.S. adults ages 50 to 80 years of age. AARP sponsored the poll.

Telehealth

Telehealth Primary Care Mental health Telemedicine

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Health Populi

MAY 10, 2022

Among people 50 and over, the doctor’s visit for routine care is the top reason for using virtual care, among 2 in 3 older people. That’s an important behavior change to take into future planning for primary care services targeted to older peoples’ chronic care management and remote health monitoring.

Telehealth

Telehealth Mental health Public Health Medicare

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Health Populi

MAY 25, 2022

I’ve curated the logos of the top 30 companies based on the Poll’s survey of 33,096 U.S. The survey assessed peoples’ awareness of companies that either “excel or falter in society,” according to the study methodology. all continuing to evolve their health/care services and platforms.

Mental health

Mental health Primary Care Digital Health Telehealth

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience

Patient Experience Primary Care Mental health Public Health

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

JULY 23, 2020

With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives.

Telehealth

Telehealth Mental health Patient Experience Public Health

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

health citizens face physical, financial, and mental health challenges of a syndemic, inflation, and stress – all of which will shape peoples’ demand side for health care and digital technology, and a supply side of providers challenged by tech-enabled organizations with design and data chops. Which virus is it?”

Health Technology

Health Technology Mental health Digital Health Primary Care

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

JULY 24, 2023

For general health, a broad range of conditions addressing dermatology and skin health, anti-inflammatories, cholesterol, hepatitis, GI issues, migraine, allergy, weight management, and mental health. Health Populi’s Hot Points: That’s a lot of “free” for $39.99

Free healthcare

Free healthcare Telehealth Medical Billing Primary Care

Nurses Continue to Rule in Honesty and Ethics in U.S. Professions – Healthcare Professions Still Top Gallup’s Annual Poll

Health Populi

JANUARY 13, 2022

While there was an 8-point gap between Republicans and Democrats for honesty/ethics for military officers in this year’s survey, the ethics-perception drop among GOP voters over one year was much greater than for Dems. call out and confront the real phenomenon of bullying nurses in health care settings).

Nursing

Nursing Mental health Public Health Primary Care

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

JULY 10, 2020

Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? In Patient Perspectives on Virtual Care , Kyruus answers this question based on an online survey of 1,000 patients 18 years of age and older, conducted in May 2020.

Telehealth

Telehealth Primary Care Mental health Patient Experience

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Populi

JULY 7, 2023

See my Hot Points below, discussing my views on the morphing of health care real estate from Pill Hill and inpatient hospitals to the home and closer-to-home sites. In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.”

Telehealth

Telehealth Life Science Mental health Primary Care

Health Equity: Searching for a New Angle

Healthcare IT Today

MAY 10, 2023

This highlights the dire need to address patient access to care. Even in large metropolitan areas, many individuals still lack adequate access to basic healthcare services, especially for mental health. These practitioners ensure that all patients, regardless of socioeconomic status, receive the care they need.

Primary Care

Primary Care Mental health Telehealth Patient Experience

Be Mindful About What Makes Health at HLTH

Health Populi

OCTOBER 18, 2021

The survey informing the report was conducted between August 2 and September 7, 2021, among 3,616 adults 18 and older (in English, Spanish, Mandarin, Cantonese, Korean, and Vietnamese based on consumers’ language preferences). That’s the supply side of HLTH.

Digital Health

Digital Health Primary Care Mental health Public Health

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

Telehealth has increased access to mental health services, I’ve highlighted this Mental Illness Awareness Week here in Health Populi. But telehealth has also emerged as a preferred channel for routine health care services, we learn from J.D. “Patients really like telehealth,” J.D.

Telehealth

Telehealth Mental health Nursing Primary Care

Zealous for Wellness: The Ongoing Quest for Standard Measures

Healthcare IT Today

NOVEMBER 16, 2023

Schleider, a clinical psychologist who is now associate professor of medical social sciences at Northwestern University, says that simple questionnaires can turn up depression, one of the most common mental health conditions. with significant mental health have no treatment currently.

Patient Experience

Patient Experience Mental health Digital Health Primary Care

Patients have ambitious health goals, and look to doctors for help

Health Populi

JUNE 22, 2018

Sleep, too, or lack thereof, is top-of-mind for so many consumers: there was a growing category of sleep-assisting digital health tools featured at the 2018 CES, which I covered here in the Huffington Post. One-third of people cite mental health as a goal, closely followed by improving finances.

Mental health

Mental health Primary Care Digital Health Patient Experience

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Digital Health

Digital Health Mental health Health Data Telemedicine

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Health Populi

OCTOBER 26, 2022

The pharmacy is all these things, and increasingly digital-first, we learn in The Rx Report: A new day in retail pharmacy , a consumer survey from CVS Health. CVS Health, one of the two largest pharmacies operating in the U.S. in 2021 along with Walgreens, worked with Morning Consult to poll 2,210 U.S.

Mental health

Mental health Nursing Telehealth Primary Care

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

FEBRUARY 12, 2019

.” Nearly all health care providers plan to expand existing on-demand virtual care services, with 6 in 10 of them planning to do so in the first half of 2019, Zipnosis learned in a benchmarking survey that polled 56 organizations operating in all 50 U.S.

Telehealth

Telehealth EMR Medical Billing Mental health

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

DECEMBER 25, 2018

There’s evidence that companies who cover health insurance are baking more financial wellness into a broader culture of health in the workplace, along with more attention to mental health. Outside of the home, I note the growth of retail health options well beyond (but including) the retail pharmacy.

Mental health

Mental health Primary Care Pharmaceuticals Telehealth

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

This is according to a new annual report from research and consulting giant PwC entitled “Top health industry issues of 2021: Will a shocked system emerge stronger?” “Some specialties, such as mental health, may find stronger footing via virtual visits.

Life Science

Life Science Pharmaceuticals Mental health Telehealth

Healthcare Consumerism – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 12, 2023

Research shows that 38% of consumers want more personalized and inclusive healthcare options, and organizations are beginning to invest in technology and infrastructure that will enhance the patient experience and empower them to make educated care decisions. Ted Shannon, CFO at Strive Health.

Health IT

Health IT Patient Experience Mental health Private practice

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

AUGUST 5, 2019

Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. Expanding its report-card role in the health ecosystem. That is, mental health issues. health care system.

Telehealth

Telehealth Telemedicine Mental health Primary Care

Post-Pandemic, U.S. Healthcare is Entering a “Provide More Care For Less” Era – Pondering PwC’s 2022 Forecast

Health Populi

JUNE 8, 2021

In September 2020, PwC surveyed consumers with employer-sponsored health insurance about their preferred locations to receive a COVID-19 vaccine within one year of its approval. Consumers expressed different vaccine site preferences depending on their ethnicity/race and age group.

Digital Health

Digital Health Telehealth Mobile Health EHR

The Advantages, Challenges, and Costs of Healthcare at Home Services

Healthcare IT Today

MARCH 28, 2024

While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision. Currently, 100mm people live in primary care physician shortage areas and 160MM live in mental health provider shortage areas.

Primary Care

Primary Care Digital Health Telemedicine Mental health

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

JANUARY 5, 2020

First and foremost, privacy, security and ethics — what Jill deemed as, “the imperative foundation needed for digital health’s real power to soar.”

Digital Health

Digital Health Connected Health Leadership Health Data

What Are Patients Looking for in a Doctor? It Depends on Who You Ask…and Their Race

Health Populi

JANUARY 26, 2023

While the same proportion of Black and White patients say they are looking for a doctor with empathy and compassion, there are relatively large differences between patients based on their race, found in the Everyday Health-Castle Connolly Physician-Consumer study. consumers and 277 Castle Connolly health care professionals.

Life Science

Life Science Telemedicine Health Data Primary Care

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Health Populi

JUNE 10, 2020

This second graphic diagrams a patient journey map for the coronavirus, across the continuum of care settings from the community and home to primary care, emergency, hospital, and post-acute. Health Populi’s Hot Points: As of late May 2020, U.S.

Connected Care

Connected Care Digital Health Telehealth Public Health

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

Zocdoc launched a data ecosystem enabled through application programming interfaces to streamline care coordination and referrals between primary care providers and specialists, aiming to provide consumers with a better experience and more convenient care access. For the second year in a row, H-E-B received J.D.

Digital Health

Digital Health Telemedicine Primary Care Telehealth

Healthcare Workforce – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 5, 2023

Emergency departments and urgent cares are over capacity nationwide, and patients often wait weeks to see their primary care physician. Healthcare staffing shortages will continue to negatively impact patient experience in 2023. Wayne Johnson, Vice President of Special Operations at Sunwave Health.

Health IT

Health IT Nursing HC Patient Experience

Consumers Grow to View Food as the Prescription

Health Populi

JUNE 13, 2018

Most consumers have that “appetite for health” across a wide range of conditions, with two rising to the top as “extremely important:” heart health and brain function. The survey was conducted online among 1,005 Americans age 50 and older between January and February 2018.

Mental health

Mental health Primary Care Patient Experience

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

FEBRUARY 14, 2019

Health Populi’s Hot Points: Live telemedicine visits are more prevalent among younger urban-dwelling consumers, with lower adoption among rural, older residents, Rock Health learned in its fourth and lattt digital health consumer survey.

Telehealth

Telehealth Telemedicine Digital Health EHR

Self-Care is Healthcare for Everyday People

Health Populi

SEPTEMBER 14, 2018

Self-care is a growing part of the larger health ecosystem, and trust me: health plans, hospitals, pharma, and clinicians are all sorting this out and the implications for their industry segments as consumers/patients are already on their self-care journeys. As for that “A”-word?

Medicare

Medicare Primary Care Pharmaceuticals Patient Experience

The Tech Giants are Coming for Healthcare

Lloyd Price

OCTOBER 16, 2018

Primary Care In February, Apple launched a new subsidiary company tasked with providing healthcare clinics to Apple employees: AC Wellness. Participants will also be asked to use sleep sensors in their beds and to undergo mental health tests. platform – a very interesting story in its own right.

Life Science

Life Science Primary Care Interoperability EHR

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Trending Sources

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

Michigan Avenue Primary Care integrates EHR, telehealth and scheduling

Post-pandemic, majority of patients say they prefer in-person care, survey finds

10 Ways To Reduce No-Show Rates at Mental Health Organizations in 2023

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Nurses Continue to Rule in Honesty and Ethics in U.S. Professions – Healthcare Professions Still Top Gallup’s Annual Poll

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Equity: Searching for a New Angle

Be Mindful About What Makes Health at HLTH

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Zealous for Wellness: The Ongoing Quest for Standard Measures

Patients have ambitious health goals, and look to doctors for help

The Digital Transformation of Patients – Update from Rock Health and Stanford

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare Consumerism – 2023 Health IT Predictions

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Post-Pandemic, U.S. Healthcare is Entering a “Provide More Care For Less” Era – Pondering PwC’s 2022 Forecast

The Advantages, Challenges, and Costs of Healthcare at Home Services

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

What Are Patients Looking for in a Doctor? It Depends on Who You Ask…and Their Race

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Healthcare Workforce – 2023 Health IT Predictions

Consumers Grow to View Food as the Prescription

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Self-Care is Healthcare for Everyday People

The Tech Giants are Coming for Healthcare

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