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Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The second chart illustrates that most providers offer a patient portal — that’s largely owing to the near-universal adoption of electronic health records and the Meaningful Use access point of a portal. In-home monitoring and wearable devices are offered by about one in ten healthcare providers.

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Is Patient Portal a Thing of the Past?

Healthcare IT Today

For years, patient portals have been considered the most efficient tool for patient engagement. According to the Medical Group Management Association (MGMA) Stat poll, by 2018 patient portals were employed by about 90% of the surveyed providers. . patients to improve their engagement and independent health management.

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Healthcare CIOs Face New Pressures and Novel Opportunities

David Chou

According to the survey, only 21 percent of CIOs said they believed they were meaningfully involved in market-facing innovations and strategic departmental IT selections. More ominously, only 15 percent of CIOs surveyed (down 55 percent from the previous year) said the role of health system CIO was becoming increasingly strategic.

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Review of Mobile Devices and Health by Ida Sim in the NEJM

mHealth Insight

40 In one survey, more than half of users of activity trackers stopped using their device, and a third did so in the first 6 months. 41 Strategies to improve engagement include discussion between patient and provider of goals for tracking and clear plans for attaining them.