8 Ways Practices Are Investing in Patient Experience Now

Healthcare IT Today

Providing a great patient experience is slowly shifting from a differentiator to a survival tactic. In a world where reimbursements are tied to patient experience and where online ratings can impact patient volume, practices can’t afford not to focus on experience.

Telehealth Features – What’s Required?

Healthcare IT Today

As the telehealth adoption wave continues in healthcare, we thought we’d take the time to do a series of articles on a number of aspects of telehealth. In this first series we’re going to look at various Telehealth features.

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Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Intermountain Healthcare, a not-for-profit integrated health system headquartered in Utah, has built a robust virtual health program that includes Connect Care , its direct-to-consumer telehealth service and Connect Care Pro , its acute care program.

Why Telehealth Is Real Now – The Value Equation

Healthcare IT Today

Everyone sees the obvious when it comes to telehealth. The Stay at Home and Physical Distancing that’s come with COVID-19 has almost required telehealth. Embrace telehealth or die? If we want to really understand what happened to make telehealth go […].

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

Will the coronavirus inspire greater adoption of telehealth in the U.S.? Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. Q2 – – Some industry observers have called this, “telehealth’s big moment.”

Is Telehealth Shifting from Modifying Patient Behavior to Replacing Physical Visits?

Healthcare IT Today

As I was researching to create our list of live video telehealth companies, it became clear to me that telehealth meant a lot of different things to a lot of different people and companies.

3 Reasons Why Contactless Payments Are the Future for Healthcare

Healthcare IT Today

Not only are patient preferences shifting to a more consumer-style experience model, but […]. The following is a guest article by Bird Blitch, CEO and co-founder at Patientco.

HIPAA and Telehealth FAQ from HHS

Healthcare IT Today

We wrote previously about HIPAA enforcement being suspended for telehealth during COVID-19 and more details on how to implement it. Plus, we shared the expansion of Medicare coverage and payment for telehealth. The good news is that HHS released a HIPAA and Telehealth FAQ that addresses some of those […]. However, there were still many questions.

HIPAA 55

Expansion of Medicare Coverage and Payment for Telehealth Visits During COVID-19

Healthcare IT Today

CMS has announced the expansion of Medicare coverage and payment for telehealth and telemedicine visits.

Figuring Out the Right Workflow for Hybrid Patient Care (Virtual and In Person)

Healthcare IT Today

No one is predicting a return to the largely in person patient visit world we lived in before COVID-19. We’ve all seen the explosion of virtual visits in healthcare. We’re also going to see the return to in person visits.

List of Free COVID-19 Health IT Products and Services

Healthcare IT Today

As you can imagine, we’ve been innundated with COVID-19 related health IT news. We’ve done our best to cover the areas we thought were most important to healthcare organizations.

Communicating with Patients: Best Practice in the Digital World of COVID – #HITsm Chat Topic

Healthcare IT Today

This week’s chat will be hosted by Leslie Kelly Hall (@lesliekellyhall) on the topic of “Communicating with Patients: Best Practice in the Digital World of COVID“. Communicating with patients today demands new skills […].

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

I will be meeting in a private conference with a leadership team of a dozen execs from one of the world’s largest Big Pharma companies to brainstorm around my wheelhouse of consumers + technology + health/care.

What?s the Right Approach to Change Management in an Always Changing Digital Workplace?

Healthcare IT Today

Whether it’s changing government regulations, new technologies like an EMR or telehealth, or a pandemic which literally turns things upside down, change is just […]. There’s nothing in healthcare people like more than change. Ok, that was a joke.

How Healthcare Organizations are Integrating Virtual Chronic Care Solutions to Adjust to the Next Normal

Healthcare IT Today

Telehealth is here, but the question of whether the shift to virtual chronic care in all its varieties is here to stay is still an important discussion.

Virtual Care is the Face of the Future: Are Doctors Going to Be Left Behind?

Healthcare IT Today

The following is a guest article by Dr. Nathaniel DeNicola, American College of Obstetricians and Gynecologists Chair of Telehealth Virtual care has a conflicted reputation in the medical […].

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

He’s part of Philips’ leadership team, and as such design informs corporate strategy at the company. The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.

Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points. Most U.S.

Feel the Rush – Healthcare IT Today Podcast Episode 38

Healthcare IT Today

For the 38th episode of the Healthcare IT Podcast, we’re feeling the rush. No, it’s probably not what you’re thinking. We’re talking about this new world we live in where we had to rush all sorts of things. This is especially true in health IT with the COVID-19 pandemic.

Virtual Sitters Can Improve Patient Safety and Reduce Unbudgeted Hospital Costs

Healthcare IT Today

A common practice in hospitals today is the use of patient sitters, also called “specialling”, in which non-clinical staff is assigned on a one-to-one basis to provide in-room monitoring of patients at high risk for falls, self-harm, or other […].

Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

Health System CIO

No one wants to be audited — especially nurses, who already face a tremendous burden being the front line of patient care. What both nurses and patients needed was a way to facilitate productive conversations, and so University of Chicago-Pritzker School of Medicine has done just that.

Recognizing the Leaders of Telehealth

American Well

At this year’s Client Forum, hosted in Boston, MA, American Well recognized some of our trusted clients who have been extraordinary leaders throughout their telehealth journey. Cleveland Clinic is a pioneer in adding new providers to its telehealth system. Integration Leadership.

Recognizing the Leaders of Telehealth

American Well

At this year’s Client Forum, hosted in Boston, MA, American Well recognized some of our trusted clients who have been extraordinary leaders throughout their telehealth journey. It was only a few years ago that Children’s Health was working alongside the Texas State Medical Board to legalize telehealth in the state. Pediatric Associates was also recognized for their triage telehealth program to successfully divert patients away from unnecessary emergency department visits.

What can you learn from the early adopters of telehealth?

American Well

The Advisory Board Company, a consulting best practices firm, recently interviewed several health systems who are at the forefront of telehealth adoption to gain insights on telehealth adoption, acceptance and use cases. Here’s what they found: Views on Telehealth.

What can you learn from the early adopters of telehealth?

American Well

The Advisory Board Company, a consulting best practices firm, recently interviewed several health systems who are at the forefront of telehealth adoption to gain insights on telehealth adoption, acceptance and use cases. Here’s what they found: Views on Telehealth.

American Telemedicine Association, others join AVIA's COVID-19 Resource Hub

Healthcare IT News - Telehealth

AVIA says the collaboration with ATA will broaden the resources available for hospitals nationwide as they strategize about telehealth, and begin to integrate it as a more fundamental and long-lasting component of their business plans.

Amwell partners recognized as “top” healthcare leaders

American Well

Its “Top 25 list” recognizes companies that have demonstrated leadership in developing and leveraging supply chain capabilities. This year marks the eighth year that Gartner has come out with its ranking of supply chain leaders in healthcare.

American Well partners recognized as “top” healthcare leaders

American Well

Its “Top 25 list” recognizes companies that have demonstrated leadership in developing and leveraging supply chain capabilities. This year marks the eighth year that Gartner has come out with its ranking of supply chain leaders in healthcare.

American Well partners recognized as “top” healthcare leaders

American Well

Its “Top 25 list” recognizes companies that have demonstrated leadership in developing and leveraging supply chain capabilities. This year marks the eighth year that Gartner has come out with its ranking of supply chain leaders in healthcare.

The Emerging Trends in Connected Health from 2018

The cHealth Blog

These new codes are classified in such a way that they do not drag with them the geographic restrictions of legacy telehealth reimbursement. This thought leadership event will again return to Boston in 2019, and I’m pleased to continue as Program Chair for this important summit.

Dartmouth- Hitchcock’s ImagineCare Platform Leverages Wearables, Connected Health & Analytics for Personalized Patient Care

Consumer eHealth Engagement

Dartmouth-Hitchcock (D-H), an innovative New England healthcare system with 1,000+ providers is committed to creating a “sustainable health system”, which proactively engages patients through new care models to achieve the triple aim. Patient Experience.

Workforce development: Your organization is only as strong as its people

Healthcare IT News - Telehealth

How can you recruit the best people, retain talent you have and ensure a diverse workforce that reflects the patients you serve? AI-powered clinical documentation boosts patient satisfaction and physician well-being. Doctors rarely aware of online feedback from patients.

Are you ready to become the hospital of the future?

American Well

Not surprisingly, the hospital of the future will require technology solutions like telehealth to meet growing patient demands for remote access to health information and providers. In the future, expect IT teams to become an integral part of both the leadership and clinical teams.

2018 Year in Review: The Year’s Biggest Remote Care News & Developments

care innovations

2018 was a historic year for telehealth and remote patient monitoring (RPM), as a series of developments played out that helped extend these important care delivery services to more patients than ever before. As government agencies like the CMS and VA expanded access to telehealth towards the goal of extending care into rural areas, industry leaders like Care Innovations® announced a series of breakthroughs with exciting implications for the years to come.

Are you ready to become the hospital of the future?

American Well

Not surprisingly, the hospital of the future will require technology solutions like telehealth to meet growing patient demands for remote access to health information and providers. The hospital of the future won’t be the hospital you grew up going to, but with all the promise technology can bring – improving the patient experience and driving down costs – that might be a good thing.

Keynote Speakers at ATA 2013

Medicine and Technology

Mercy, a 31 hospital healthcare system serving hundreds of communities in the Midwest, is transforming the patient experience through comprehensive telemedicine and HIT services. Mercy gives patients online access to doctors and medical records, utilizing telemedicine for a wide array of clinical services, include pediatrics and rural healthcare. Under Britton’s leadership, Mercy was named the 2012 “Most Wired” healthcare organization by the American Hospital Organization.

Fresenius Connected Health: Improving Patient Care Through New Technology

Lloyd Price

Fresenius Medical Care North America (FMCNA) is adopting and supporting new Connected Health technologies that empower patients to monitor, collect, and share health and treatment data with their physicians and care providers. Comprehensive patient care.