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Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

While low-hanging fruit such as patient portals are commonplace at this point, the HIMSS survey shows that secure text-based and unified communication platforms are not as widespread. Focus on Patient Experience. This month, our coverage will continue a special focus on the patient experience.

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Ambulatory surgery center's virtual care platform helps boost productivity and patient satisfaction

Healthcare IT News - Telehealth

"We knew we needed to create an environment of safety while still retaining control over our patients' recovery journey. "We wanted to gain insights into how patients were recovering at home, see feedback on their progress and outcomes, and enrich the patient experience from start to finish," he said.

Nursing 122
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Zesty for Hospitals : Digital Transformation for Outpatients

Lloyd Price

Zesty for Hospitals It seems incredible, but today, the vast majority of NHS trusts still post paper letters to their patients. In fact, the average UK hospital sends over 1M paper letters to patients each year. Pre-Visit Zesty enables outpatient specialties to collect data from patients in the form of pre-clinic surveys.

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Healthcare has never experienced anything like Amazon’s combination of logistics, voice AI expertise and data analytics. The impact could be huge.

Lloyd Price

Ever since the announcement last year that three of America’s biggest companies — Amazon, Berkshire Hathaway and JPMorgan Chase — had united, Voltron-style, to fight for lower healthcare costs and forge “a better patient experience” for their combined 1.2 For the most part, we’re still waiting. It’s a win-win.”

Nursing 40
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A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

Providers assign patients to specific care protocols and interventions that are tailored to condition or acuity level, which can include measuring vital signs, completing surveys, watching educational videos and participating in video visits with the virtual care team. One product is called the eCareCoordinator clinical dashboard.