From the #One Ranked Hospital IT Outsourcing Firm: a Free Service Desk Assessment

Phoenix Health Systems

Many hospitals have problematic service desk operations, whether internal or outsourced, but fixing them never gets to the top of the project list. If your hospital hasn’t conducted a service desk assessment in the last year or two, it should — or let us do one for you. With continuous changes in internal technology and staff, it is easy to underestimate current systems support needs and lose touch with performance and user satisfaction levels.

From the # One Ranked Hospital IT Outsourcing Firm: a Free Service Desk Assessment

Phoenix Health Systems

Many hospitals have problematic service desk operations, whether internal or outsourced, but fixing them never gets to the top of the project list. If your hospital hasn’t conducted a service desk assessment in the last year or two, it should — or let us do one for you. With continuous changes in internal technology and staff, it is easy to underestimate current systems support needs and lose touch with performance and user satisfaction levels.

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Build the CyberSecurity Culture Your Hospital Needs, Part 1: Strategic Essentials

Phoenix Health Systems

Hospitals are overdue. Their affirming HIPAA compliance is one thing — a very good thing — but it’s not enough to protect them from the dangerous cyber attacks the healthcare industry experiences every day. Twenty years from now, perhaps consistent security awareness will be second nature for healthcare workers, as it already is for most bank employees — without learning hard lessons from painful breaches first.

Build the CyberSecurity Culture Your Hospital Needs, Part 1: Strategic Essentials

Phoenix Health Systems

Hospitals are overdue. Their affirming HIPAA compliance is one thing — a very good thing — but it’s not enough to protect them from the dangerous cyber attacks the healthcare industry experiences every day. Twenty years from now, perhaps consistent security awareness will be second nature for healthcare workers, as it already is for most bank employees — without learning hard lessons from painful breaches first.

Build the CyberSecurity Culture Your Hospital Needs, Part 2: Necessary Disruption

Phoenix Health Systems

Though many hospitals have improved IT-based security protections and provided training to workers, dangerous data breaches are increasing rapidly across most organizations, often due to employee negligence. It is apparent that hospitals must do much more to inspire a strong top-to-bottom cybersecurity culture that will deflect or neutralize criminal attacks. Employees look to their leadership to recognize and affirm the cultural nature of their organization.

4 Essential Steps in Migrating to an IT Outsourcing Partnership

Phoenix Health Systems

IT outsourcing is literally a very “big deal” for hospitals: it represents a significant multi-year financial investment, potentially great benefits — and certain risks. It will require numerous executive and user interviews and poring over documentation.

Nurses: The Force for Change

Mobile Health Matters

Additionally, hospital floors are a collaborative environment and mentors often not only train and inspire new colleagues, but also serve as advocates for their peers and participate in focus groups to initiate evidence-based nursing practice in their patient units.

Transform Your Service Desk into Stellar Support That Physicians Actually Appreciate

Phoenix Health Systems

Today, well-managed hospitals have learned that the impact of EHRs and other computer systems is at least as significant to hospital staff — in particular, clinical users — as it is to the institution’s technical infrastructure.

EHR 195

The IT Staffing Shortage Is a Problem Morphing Into a Crisis: What to Do

Phoenix Health Systems

Staffing shortages have plagued the healthcare industry for years, and this year hospital IT departments are feeling more pain than ever. The shortfall in physicians and nurses understandably gets the most press attention, but two phenomenons are pushing scarcity of specialized IT workers into the stratosphere: computer and IT jobs across all industries are projected to grow 12% from 2018 to 2028, and healthcare is projected to add 3.5

HIPAA 150

Great Hospital CIOs Must Offer “Wow” Service Desks That Are Well Above Industry Standards

Phoenix Health Systems

Given the information technology revolution within hospitals today, how your Service Desk analysts handle physicians and other users is more critical than ever. Your Service Desk is the face of IT for your users. ITIL’s strengths: it details “what” to do.

The Best Hospital CIOs Offer Superior Service Desks That “Wow” Their Users

Phoenix Health Systems

Given the information technology revolution within hospitals today, how your Service Desk analysts handle physicians and other users is more critical than ever. Your Service Desk is the face of IT for your users. If the Service Desk is lacking, the entire IT department will be seen as lacking. Let’s talk about preventing this ugly scenario and making you and your IT staff heroes. ITIL’s strengths: it details “what” to do. Get executive leadership’s buy-in.

The Healthcare IT Staffing Shortage Is Moving into High Gear…Here’s Why

Phoenix Health Systems

While it’s great news that healthcare jobs will be among the fastest growing through 2026, the plethora of jobs is a double-edged sword. The projected supply of qualified workers will not fill the demand, and as any hospital CIO can attest, the shortage of qualified workers in healthcare IT is nearly as worrisome as the growing paucity of clinical professionals. The most obvious is that we will need to replace millions of healthcare IT workers who retire.

How Hospitals Are Beating the Healthcare IT Labor Shortage

Phoenix Health Systems

By any measure, superior IT departments with highly specialized staff have become an essential factor in the success of today’s healthcare industry. As this group continues to age it will need ever more care—and that means healthcare will need more workers.

From the Best in the Industry: a Free Service Desk Assessment

Phoenix Health Systems

Many hospitals have problematic service desk operations, whether internal or outsourced, but fixing them never gets to the top of the project list. If your hospital hasn’t conducted a service desk assessment in the last year or two, it should — or let us do one for you. With continuous changes in internal technology and staff, it is easy to underestimate current systems support needs and lose touch with performance and user satisfaction levels.

HIPAA Breaches 2019 Style: More Than Ever With No Relief in Sight

Phoenix Health Systems

A major rise in phishing, IT hacking, and ransomware attacks, mostly within many providers — but also within six payors. Here’s what you should know to better understand how your organization may need to beef up its precautions. Despite providers’ and business associates’ IT protection solutions and employee training, staff remain very vulnerable. Not a major hospital — but it can happen to any healthcare organization.

HIPAA 150

A Perfect Storm in Healthcare IT: The Problem of Unmet Staffing Needs

Phoenix Health Systems

The healthcare IT job outlook is currently a maze of contradictions. Many of these are healthcare IT jobs. Bad news: It is increasingly difficult to find high quality IT talent with expert levels of healthcare knowledge. In addition, financial pressures are complicating the problem as 44% of hospital leaders try to lower labor expenses to reduce operating losses. Also, hospitals continue to be wary of adding to their payrolls in our uncertain political climate.

#TweetRegret?

Docnotes

It’s also an easy way to say something – or imply something – that you didn’t quite mean, or didn’t get to explain deeply enough. I experimented (beginning in 1999) with the medium and found that it was a good way for me to communicate with people, provoke thought, and offer insight into the work I was doing. I wrote something provocative and it worked out for the better. ” I asked if flu shots deliberately harmed hospitals too.

EHR 40

Are you ready to become the hospital of the future?

American Well

Not surprisingly, the hospital of the future will require technology solutions like telehealth to meet growing patient demands for remote access to health information and providers. While technology will ultimately help provide better care, it will undoubtedly change the day-to-day roles and responsibilities of IT teams, executives, and clinicians. Hospital IT: Driving change. They will not only drive innovation, but help put it into practice.

How Employer Health Plans Can Utilize Telehealth as a Value-Added Service

care innovations

It’s of little surprise, then, to learn that the benefits offered by remote care also extend to employee health plans. Keeping hospital admissions to a minimum. We're not trying to push as much volume through a hospital,” Marcus says.

150 top places to work in healthcare

Henry Kotula

Becker’s Healthcare is pleased to release the “150 Top Places to Work in Healthcare | 2018” list, which highlights hospitals, health systems and healthcare companies that promote diversity within the workforce, employee engagement and professional growth. Regional Hospital.

Healthcare has never experienced anything like Amazon’s combination of logistics, voice AI expertise and data analytics. The impact could be huge.

Lloyd Price

Dubbed Haven, the alliance has since laid out some of its still-blurry vision. It’s the tapeworm, essentially, of the American economy.” Additionally, in 2018 Amazon made major inroads into pharmacy services with its billion-dollar acquisition of PillPack. It’s a win-win.”

Avizia CEO Mike Baird on Numbers Narrative Podcast

American Well

And we aspire to provide that entire technology platform for hospitals primarily, to help them scale their physicians and specialists in a more effective way. It seems to be ubiquitous in 2015. What changed in the world or in the health care system or regulation to make telemedicine something that seems like everyone is starting to do it? So we’re obviously a long time past then and yet it’s been a fairly stagnant market until the last 3 or 4 years.