Essentials in Managing the HIPAA Risks of Outsourcing

Phoenix Health Systems

Almost all hospitals outsource a myriad of services for better and more cost-effective operational results. While outsourcing can be a huge boon to efficiencies and quality, it also may bring serious HIPAA-related risks if the vendor qualifies as a business associate (BA) under the law.

HIPAA 195

Managing the HIPAA Risks of Outsourcing to External Business Associates

Phoenix Health Systems

Today, most hospitals count on external outsourcing services for a myriad of essential functions like revenue cycle management, health information management, IT support, data storage and security, housekeeping, and many other clinical and non-clinical functions. of these partners are business associates under HIPAA — and therein lies major potential security risks for your organization. CHCS was providing management and IT services to six skilled nursing facilities.

HIPAA 150

3rd Party Security Breaches Are Surging. You Can Transform Your Risk Management Program.

Phoenix Health Systems

So it’s not coincidental that a group of major hospitals and hospital systems have come together in a formal concerted effort to provide better vendor risk management standards to the industry. Maybe this challenge seemed logical to OCR’s Department of Health and Human Services in 2013 when it expanded HIPAA regulations to include greater business associate liability for breaches. For more information on HIPAA risk management, please contact us.

Why Most Hospitals Are Outsourcing IT — And How to Do It Right.

Phoenix Health Systems

Three-quarters of health systems with more than 300 beds and 81 percent with fewer beds are outsourcing various IT services, according to Black Book Research. Hospitals are looking externally for a wide range of complex technology services including full IT department management and outsourcing of discrete functions such as network infrastructure, service desk, application support and legacy support as old systems are replaced with new.

HIPAA Breaches 2019 Style: More Than Ever With No Relief in Sight

Phoenix Health Systems

A major rise in phishing, IT hacking, and ransomware attacks, mostly within many providers — but also within six payors. Here’s what you should know to better understand how your organization may need to beef up its precautions. Despite providers’ and business associates’ IT protection solutions and employee training, staff remain very vulnerable. Not a major hospital — but it can happen to any healthcare organization.

HIPAA 150

Hospitals’ Tech Support Is Getting Worse. Why, and What’s the Prognosis?

Phoenix Health Systems

Sixty percent of hospital IT leaders say that EHR vendors and third party outsourcers are falling short of tech support expectations. According to the Black Book report , hospital IT managers would prefer that their EHR vendors provide tech support, as opposed to their hospitals providing it internally or outsourcing it. But in the absence of satisfactory tech support from EHR vendors, many hospitals are employing third-party outsourcers to fill the void.

EHR 150